Sim

Very much a vintage hotel experience. I had an excellent mountain view, which I was able to enjoy from bed every morning. The cleaning crew were efficient and very good. The staff was very helpful with planning alternative hikes. I chose to walk the 800m from the train station, which for me was very doable. However, I am very fit and this may not be an option for everyone. The breakfast buffet was very good. I also had dinner at the hotel restaurant, Nico's, which was excellent. It was my best dining experience in Kandersteg and during my stay in Switzerland. The spa was small, but clean and very relaxing. I highly recommend staying here and would absolutely re-visit if I come back to Switzerland.

Staff Service especially Mariam was 10/10

Incredible stay! Amazing place to visit!

The spa at this hotel was fantastic!

Excellent. Great location.

Wonderful people and great accommodations and breakfast.

Nice staff, quaint hotel

The room was not very clean. I dropped my book between the bed and the cabinet and my book was covered in dirt and fluff. We did not use the swimming pool - or should I say plunge pool. The online photo makes it seem like the pool is about 25m long but in fact it is more like 10m! The swimming pool is very dark and dingy and not at all inviting. It's a sham because we chose this hotel because it had a pool. On the plus side, the beds were extremely comfortable and the breakfast was great, a very good selection of muesli and breads. The hotel team were very helpful so I do feel mean giving this review but I do feel a bit tricked into thinking they had a nice pool.

Au tarif de la nuit un peu déçue plus d'eau chaude pendant 2h limite quand même, l'accueil moyen et personnel non souriant ou très peu seul point positif heureusement qu'il y avait la vue incroyable.

First impression matters, we arrived super early before checkIn time, the front desk was unattended, I called for help and someone showed up with no friendly approach, I stated that I understood that we were early to check in and we wanted to see our options, she seemed annoyed with us, did reminded us that it was too early to check in again. I asked if we leave our bags and she took us to the room where we could leave our luggage until check in. I did not feel welcome at all. The property is nice, clean, comfortable beds and spacious room. The area was very quite for the time we were there, not everything was open, but we enjoyed it that way. Breakfast was good. In general it was a good stay but unfortunately the first impression was not good at all.

Great place

Sehr sauber und freundliche Gastgeber

Rooms are comfortable and a good size. No fridge in room. Easy access to town, the train station and the gondola.

Nice sized rooms!

Emplacement parfait pour visiter la région.

Great views from the hotel’s balconies. Delicious breakfast available every morning.

Very remote and quiet. Kind staff and clean room. View from the room was amazing.

Beautiful views from room

Lovely family run hotel in a delightful small Swiss village. The owner is the chef at the restaurant, called Nico’s. We had two excellent dinners there.The reception staff are helpful and friendly.