location and service are good

Pools were great and well maintained. The restaurant on the property, Gazette, had great staff with friendly and patient service. Food and drinks were thoroughly enjoyed.

I have stayed at this hotel multiple times in the past. It is our go-to hotel when visiting Old Montreal. Location is ideal, amenities are great and the hotel is very clean. Staff are also very helpful and service oriented. I will continue to stay here any time I visit Old Montreal.

Nous avons apprécié notre séjour à l’exception de la nuit de samedi à dimanche deux femmes sous l’effet de l’alcool ou autre était plus que dérangeante même après 3 avertissements et la sécurité a dû intervenir

On a beaucoup aimé

The restaurant was excellent, and I enjoyed using the gym too. The room was large, clean, and with a big window and serviceable desk.

Excellent service très belle établissement

I really enjoyed our experience and it was next to perfect. A few things that made it a 4 instead of 5 star was 1. Parking is extremely expensive. We stayed 1 night and it cost $150. It is valet and you do get in and out privileges but that was quite the sticker shock. There was matter of somesort at the bottom of the hot tub both days we went to the pool area. Otherwise it was great!

very clean! amazing and kind staff!

Very nice room, well appointed and clean.

Amazing staff, clean room, the valets were wonderful, and the concierge was so helpful and nice. We loved everything. Thank you!

A1

I loved it here! Very clean, beautiful hotel and close to everything.

The room was ok, the floor had a piece of a cookie left at the base of the bed. It didn't feel as clean as it could. The TV didn't work properly. The fridge was very loud, and had to be unplugged until we left. The towel holder in the bathroom was broken. The second day we didn't have enough towels. It was very difficult to find our room. There was no parking left when we arrived. We had to find parking across the street. The pool closes early, and there was no bar to sit at. Location was close to old port, and the kids enjoyed the pool.

Clean room, great location

Consiege, front desk & amenities are outstanding. Valet leaves a lot to be desired. Tough for a quality hotel that this initial interaction was by far the worst and was noticeable by the other guests in our group upon their check in as well.

The room was very clean snd the staff was extremely helpful. We'll be booking at the Westin again!

Excellent - Staff were friendly and room was clean. Restaurant food was excellent and servers were courteous. Exceptional assistance from valets!

Nice hotel and spacious room

Great room and great room service