Clean and welcoming. Polite and helpful staff. Breakfast was cold.

Arrived in room it was cold, called from desk they send they would see somone up, I replied no need would wear warmer clothes or extra blanket. Then it turned hot I asked again, but they would have to send someone up. Not being able to control the temperature in your room requires giving this a hotel an F rating for failure

Excellent stay, marvellous facilities, wonderful breakfast. Highly recommend.

Really efficient bar staff😃

The breakfast was so disappointing, not enough staff. No structure in getting people seated. No glasses or plates this morning for 30 mins. Long waiting to get order placed for breakfast. Didn't seem to replenish items for breakfast. The staff were helpful just overworked and couldn't cope with the number of people. We went early first morning and later today. Breakfast was better later. We have stayed numerous times in this hotel and never found it like this before. Breakfast let them down, people beside us had the same opinion.

Staff were warm and helpful.

Nice place, super friendly staff, comfortable rooms.

I had mistakenly booked the wrong date and the reception staff were exceptional especially Rory who sorted everything out which was great as I was travelling to attend a funeral the next day!!

We had a lovely stay at this hotel. I would gladly have given it 5 stars but due to an unclean restaurant floor and dated gym equipment, I gave 4 stars. Pool area etc was great. Rooms good. Breakfast was wonderful!

Very nice well done

Clean room.

Comfortable room, great meal and service in the restaurant, enjoyed the leisure facilities at the hotel

Good location, tasty breakfast, comfortable room.

We had a lovely weekend at the hotel it was very central. Staff very helpful and friendly. Food excellent.

The temperature of the pool was too cold as was the sauna. There was no body wash in the showers which you would expect in a 4 star hotel. Also the showers were cold in the evening but they were hot in the morning. We didn't have a good breakfast experience either. We had to wait 15 minutes for a table as it was very busy. However all the fruit was gone.and the bread and fruit juice. When our breakfasts eventually arrived some items were missing. Disappoiywith this supposedly 4 star hotel.

very happy with our one night stay. lovely breakfast. enjoyed evolve leisure centre too.

This hotel has loads of potential but unfortunately the hygiene of it isn’t up to standards .I recently stayed here and when I checked into my room , the toilet hadn’t been cleaned and there was used toilet roll left on the floor along with dirty towels and an empty can of alcohol left by the sink.I told reception about it who were lovely and extremely apologetic and upgraded me to another room .However this wasn’t much better , the remote control and telephone in the room were filthy, the bed side locker had stains on it , the carpet had stains, the spoons left for tea/coffee were dirty and water was left in the kettle from the previous guest. These are simple basic things that should be cleaned in all rooms on a regular basis.The hotel would be lovely if the upkeep of it was maintained and the rooms were cleaned properly. As a result , I don’t think I would be inclined to stay here again.

Lovely welcome, quick check-in. Comfy room and great to have a pool.

Everything was great staff, rooms, food and amenitites. Than you

Rooms staff amenities etc were average to good. Receptionist from turkey was lovely and helpful never got her name. Food was average except one meal on our 3 night stay. We both had the beef roast, mine was ok but my wife’s beef was just all gristle and inedible. When we politely said something we still had to pay