Joyful and wonderful experience staying there.

Breakfast nice,plenty of choice, spa relaxing

We had an excellent stay, hotel and grounds beautiful, clean and well maintained. Our room had everything we needed. Staff very pleasant and helpful and all looked very smart in their uniforms, which is nice to see. Our only downside was lack of transport, taxis are very hard to get, and public transport very scarce. We would definitely recommend and will be paying a return visit

Very nice place to stay, helpful staff, clean and a very pleasant walk to town along the river path. Had the Welsh breakfast one morning which was nice.

Low floor rooms quiet

Large clean room,

Lots to like here. Room was spacious and clean, staff were courteous and helpful, parking was ample, and location was a very pleasant stroll from town, 10-15 mins depending on pace. We ate here and the food was good, if a touch on the pricey side. We also had a massage which sadly wasn’t to our taste; the experience itself was good, again nice staff, pleasant surroundings, but we opted for deep tissue and got what I would describe as Swedish. It’s our own fault really as we should have asked for more pressure (I like a firm massage rather than a gentle stroke), but my advice if you want something with a bit more bite would be to let them know from the offset. On the whole though, a very pleasant stay - we would stay again if in the area.

Nice hotel. Good location for my work. Food and staff were great

Lovely staff , very clean .

Great location, with really friendly staff.

Overpriced and disappointing. Not worth £213 and breakfast not included, decided to drive home after the concert as did t want to stay here

Loved the hotel and the staff were fantastic. Also very nice touch with the freezer at reception allowing the guests to grab complimentary ice lollies and ice whenever they needed it in this current heat wave. The only slight niggle I had was the extra £10 charge to use the swimming pool which could do with a bit of a spruce up. The hotel is wonderful though and will definitely stay again but probably wouldn’t bother with the Spa. The town is also beautiful so the hotel is perfectly situated to enjoy all the local amenities.

Relaxed and enjoyable stay

Really pleasant would love to come back and stay longer

The hotel was stunning and the staff are very helpful and pleasant. The location is beautiful and ideal for walking in to town centre. The food was very nice, I can’t critique anything about the hotel, staff or service. I gave the amenities 3/5 only because we didn’t stay long enough to use them.

Stayed one night as we were at a concert in the Llangollen Pavilion, not far to walk there and close to the town centre. Comfy beds and good breakfast and also free parking

Lovely hotel friendly staff beautiful location

Very comfortable Excellent location

Really disappointing and massively over priced stay. I’m assuming the prices were super inflated because of the David Gray concert. It was boiling hot, no fan in the room and no fridge which is shocking for the price we paid. It was so hot that fire alarms went over and we stood outside for an hour- no apology, or even acknowledgement of this! Seemingly we waited whilst fire crew opened every door and window in the whole place and told us that the property was too hot (so imagine not even having a fan). Worst nights sleep ever. No option of spa, breakfast wasn’t worth the cost- again, maybe we expected too much but we saw how great the bar food had looked in the evening. We had a massive room- it was nicely decorated but the bathroom was so dated and again, so so hot. If we could have left we would have done! Such a disappointing stay with no sleep.

Staff all very friendly, breakfast good, stunning surrounding scenery, only a (most pleasant) 5 min river walk to Llangollen.