Sorriso Thermae Resort & Spa

探索 Sorriso Thermae Resort & Spa
7.8
好
基于 200 条评论
清洁度

8.0

客房舒适度

6.8

地点

7.6

服务和设施

7.6

旅行者评论 Sorriso Thermae Resort & Spa

每页评论数
20
40
热门评论
Catherine
8.0
/10
评论于 13几周前

Expedia Group verified review

This property is beautiful, the only problem was a long journey from our room which was located quite a distance away from the amenities/pool/main property. The journey for BF or to pool/main service area, ANYTHING was almost a 7 minute walk up & down steep on-property road, inside and outside other buildings w stairs, past the cactus row, up 2 more flights - and this walk was recorded by my friend to send to husbands so they wouldn’t get lost. We did not stay in the “annex”, which I was told was across the street from property, but there are multiple different levels/buildings, etc. our room had a beautiful view & a generous balcony. We were shown other rooms after c/o of location but basically still a distance and rooms not as nice. The breakfast was excellent, the pool area gorgeous. The staff werenot too friendly, and daily charge for pool towels (2.5eu) a charge to purchase swimming cap (must be worn in pools), but I saw a woman wearing the plastic shower cap from bathroom and she was not asked to purchase a swim cap. There is a pool party once or twice week, for guests, and nice to dance. Drinks are accompanied by chips/nuts/taratelli, nice treat. If you are physically fit, used to hiking, have more than 2-3 night stay so you can learn the property, this is lovely place. It is close to a bus stop and you can walk to the beach (very carefully) using the road (stairs from property were too rough for husband). Lovely property but limitations.
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Tatsuya
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 14几周前

Hotels.com verified review

良かった点は、高台にあり眺めも良くビーチまでのシャトルバスもあって便利でした。港までの無料シャトルバスもあって良かったです。 悪かった点は、Wi-Fiの電波が部屋まで届かなくて不便でした。 受付の方に伝えたのですが改善されず、、、 朝食の種類も少なくてイマイチでした。
Gloria
icon-亲子同住
亲子同住
10.0
/10
评论于 16几周前

Expedia Group verified review

We stayed 4 days 3 nights and enjoyed all the amenities. Beautiful Resort. The restaurant Oasis is a must.
Jose Reinaldo
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 17几周前

Hotels.com verified review

Hotel limpo, com pessima conexão de internet é o pior café da manhã de resort que eu já tive! E eu viajo muito! A localização do prédio principal é muito boa, já a dos prédios vizinhos, onde eu fiquei, não é tão boa!
Kimberly
icon-家庭
家庭
10.0
/10
评论于 19几周前

Expedia Group verified review

We loved our stay in a suite for 3 Nights. The hotel grounds are gorgeous with flowers and lit paths and our suite was incredible. The thermal pools are lovely ( the swim caps take some time to get used to for non Italians). The hotel shuttle we booked was bumpy and I would not recommend It. The driver spoke no English and we had to sort a way to figure out where he was parked at the airport. Then when we arrived at the port, a driver put our luggage in the truck, demanded a voucher for the transfer to the hotel (which we did not have) and then took our luggage off the truck and left us at the port. We texted the hotel and someone else came and got us. He proceeded to loudly make fun of my family to the other passengers in Italian and dropped off people at random locations before we finally got to our hotel. Not what i was expecting for 55/pp premium transfer. However, the pool bar staff and Vickie at the front desk were outstanding and made our stay awesome. I was worried as the hotel doesn’t communicate through Expedia (how we booked) and via email demanded I pay a deposit via a link. I refused and the hotel staff didn’t seem to know about the emails so their website may be easily compromised. The hotel isn’t close to restaurants or shopping however the bus system is easily accessed. The beach is accessible by a path or shuttle from the hotel.
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Hector
icon-双人入住
双人入住
10.0
/10
评论于 20几周前

Hotels.com verified review

Rent rom, hjelpsomme ansatte i resepsjonen, kjøleskap på rommet. Vi benyttet ikke bassenget eller SPA, så det kan jeg ikke uttale meg om.
Angela
icon-好友同行
好友同行
6.0
/10
评论于 22几周前

Expedia Group verified review

The property itself was beautiful but no walkable access to the beach. They have a shuttle to take you to the beach and forio. The pools and staff are very nice. My only complaint is our room was very far from the main property. It’s walkable but down a dark alley that is not well lit. And the room itself had terrible WiFi and the tiniest tv. The shower was small and overall the rooms need updated
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Mark
icon-双人入住
双人入住
4.0
/10
评论于 23几周前

Hotels.com verified review

Place is on the older side. Reminded me of an old hospital. Place was clean but definitely old
Tara
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 27几周前

Hotels.com verified review

We found this hotel located in a beautiful place, however the property is SO outdated. Our fridge wasn’t working and despite mentioning this to reception it was ignored. The electricity was out for pretty much the whole day, no apology or any notification. The smell of the sewage was horrible in the corridor during this period. The staff were not particularly friendly or informative. The porters were nice and actually offered good advise about the area. The thermal pool was good and the view is stunning.
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Zefferino
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 42几周前

Hotels.com verified review

Fantastico
David
icon-
10.0
/10
评论于 49几周前

Hotels.com verified review

Lovely spa hotel in Forio
Joe
10.0
/10
评论于 56几周前

Expedia Group verified review

We are a younger couple and absolutely loved it. Great selection of thermal baths and areas to relax. Beach is 5 min walk, lots of quality sea food restaurants walking distance. Would definitely go again.
Brian
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 56几周前

Expedia Group verified review

We were one of the rooms which was away from the main hotel. The room was clean a bit dated by ok. Very good value. The staff were nice a friendly. The hotel is a nice place to relax. The bus stops outside the hotel and the islands bus service is amazing €14 for a weeks ticket and buses run every 15 minutes even at night.
Eleanor
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 58几周前

Expedia Group verified review

Excellent stay. This hotel consists of multiple buildings, in the area, so if you want to stay right next to the pool/breakfast area, you might want to call and ask which rooms offer that. Breakfast was fresh and tasty, the pools were lovely, and the beach shuttle was helpful. You can walk to the beach, but it's steep since Sorriso is at the top of a cliff (giving it excellent views). There are lots of shops nearby if you want to pick up some groceries, sunscreen, or souvenirs. Staff spoke good English and were helpful arranging taxis, providing recommendations, etc. Would definitely go back!
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Christina
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 61几周前

Expedia Group verified review

We had the most wonderful stay at Sorriso! So much to do at the hotel you honestly don’t ever need to leave for a relaxing stay. We walked 3 minutes up the street and rented scooters for a day to go around the island. The hotel has shuttle service to the beach below. The restaurants were delicious, fresh, local and even a nightlife scene right at the hotel. The staff is so friendly and wonderful we just really had a relaxing stay. 10/10 experience!
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Verified traveler
icon-双人入住
双人入住
6.0
/10
评论于 61几周前

Hotels.com verified review

We booked an upgraded “Classic Double Room” to avoid cheaper rooms in the Separate Building Outside the Hotel. Upon arrival, our luggage was taken, which at first seemed like good service, but only because we had to walk 350 meters up and down steep terrain, past private houses unrelated to the hotel. Finding the way was so difficult that a staff member had to guide us – something they appeared to do for all guests. At reception we asked if there was a mistake, but were told that other rooms were even further away, while those closer to the main building were of much lower standard. This meant a 700-meter round trip not only for breakfast every morning, but also for every visit to the hotel facilities – something I would never recommend for elderly or less mobile guests. The rooms are outdated but functional, though we found mold around the air conditioning outlet. Fortunately, we only stayed a week. The view of the sea was beautiful, but that was the highlight. Pictures online match somewhat, but are clearly more flattering than reality. Mandatory swimming caps in the pool were never mentioned beforehand, and even hotel photos show guests swimming without them. Breakfast was disappointing: staff ate directly from the buffet while guests were still dining, and the coffee machine barely worked. The restaurant view was lovely, but impossible to enjoy due to the number of wasps outside. Overall, the surroundings are beautiful, but definitely not 4-star standards.
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Georg
10.0
/10
评论于 63几周前

Expedia Group verified review

Die Unterbringung in einem separaten Gebäude entsprach voll und ganz unseren Erwartungen. Das ausgezeichnete Reinigungspersonal für die Zimmer verdient besonders erwähnt zu werden.
Benoît
icon-休闲 携带宠物
休闲 携带宠物
6.0
/10
评论于 63几周前

Expedia Group verified review

Le personnel du restaurant Oasis était au top. En revanche l’accès à la chambre dans les dépendance est un véritable parcours du combattant, volet roulant cassé, bruit de la climatisation, infiltration d’eau, chasse d’eau cassée… alors que les chambres sont sensée avoir été rénovées. On nous a changé de chambre mais volet roulant également cassé et chasse d’eau également dysfonctionnelle. Petit déjeuner très moyen. 4 étoiles s’est surévalué…
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Stig
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 64几周前

Hotels.com verified review

E
Julia
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 64几周前

Expedia Group verified review

a lovely hotel with easy access to the beach. The staff were welcoming and accommodating, our room was clean and the air conditioning was much needed. We enjoyed the breakfast and making use of the three swimming pools. would recommend!
每页评论数
20
40

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