It would be nice if there were more seafood

喜欢这家度假村的多样性，无论是吃的，玩的，住的都很好。设计方面也很特别，大堂去到房间的路上也设计得很好，路上有很多餐馆和上商店。不好的在于高峰期的时候等车要等很久，里面太大了，没车走路真的又累又热。不过条件允许的话租个高尔夫小车出行还是很方便的。

作为一个全包的服务性酒店。海边很漂亮的酒店 位置也很好。可惜设施比较久，方便性体验不好。餐厅食物选择也不多，最无法理解的是房间尽然没有烧水壶，叫酒店拿也没有.每次要喝茶都要打电话叫送热水至少30分钟。服务设施跟付的钱不成比例。

We had an amazing time at the Hard Rock Hotel Punta Cana. It’s a great place to go on vacation with your kids. There are tons of fun activities to keep them entertained while we relax and enjoy as well. We really enjoyed the shows during the night time, as well as the walking and all the activities throughout the resort. A special thank you to Laura for all her help during our visit, she truly made our experience memorable. Everyone we met from the restaurant staff, pool attendants, cleaning crew, transport team, and security was very friendly and made our stay even more pleasant. This resort is definitely worth visiting again. Highly recommended.

Todo agusto

Terribly maintained . Food needs to be upgraded. For the cost and the class of this resort I would not stay here again . There is not a variety of restaurant's and the staff is not very helpful. The only person that was attentive to us was Senor Ramon Fuego at the pool . He was the best at service. We appreciated his service.

Tudo perfeito.

Great experience love it

We enjoyed the hotel and amenities. The only concern we had was the response of the concierge, room service, and front desk. We requested for the mini bar to be refilled on 4 ocassions and this was not done in a 3 day period. We were dissapointed as the only thing we had requested was bottled water. We ended up having to bring water from the near bar as numerous attempts received no results. This was a special occasion for my husband and I, so I requested a bottle of wine/champagne with a small cake to welcome us. This was requested 5 times, through phone prior to our arrival, in person once we arrived and 3 additional times through concierge. It appeared staff was not interested in filfulling our multiple request. At one point they said their system showed the request filled eventhough we were in the room and told them this was false. Finally, the evening prior to our early departure we received the small cake and bottle of champgne. Dissapointed of the oversight and lack of attention to us as guest. But the rest of the visit that did not required individual request was great.

The pool was so fun! Water aerobics and the dj were great. The swim up bar was clean and the bartenders were efficient.

Good times

The property is amazing and the workers are even better

Super cool

Great property, nice beach, very clean food was good but not great. I did not like the $100 accidental damage deposit per night .

Excelente

Realmente decepcionada de este hotel ,la limpieza tienen que mejorarla grandemente ,la animación es solo cuando hacen actividades y luego ya dejan cualquier música repetitiva mil veces.La comida del buffet horrible ,la semana entera la misma comida,sin variación alguna,decepcionante ni buen sabor tenía .No recomiendo este hotel ,ni mal gasté su dinero ,ni pasé unas vacaciones infeliz con su elección .

Love the place but needs to prove

A experiência foi péssima. A excessão de alguns colaboradores (recepção e área da praia) todo o demais foi um fiasco! Já havíamos ficado no hard rock antes inclusive em outros países mas o nível do hotel caiu muito! Simplesmente tudo no hotel eh pago a parte, todas as atividades tem um cobro extra, até restaurante pago a parte eles tem! O serviço de quarto não funciona, não haviam nem toalhas suficientes para a família no quarto, várias instalações estavam sujas com lixo jogado pela propriedade, várias coisas quebradas ou não funcionando… pedimos room service 2x em nenhuma delas o pedido chegou! Não se iluda com o all inclusive pois chegando lá vai ter que pagar tudo à parte ou enfrentar filas e longas demoras pra qualquer coisa. Estávamos comemorando um aniversário que avisamos e encomendamos um bolo com antecedência, nunca chegou. Staff mal preparado instalações sujas e barulho. Isso é garantido.

It was great stay, our family of 4 had a blast

Excellent and will stay here again.