老板中文非常棒，早餐也不错，就是房间被单毛绒比较多

房間舒服，店員熱心，交通方便，酒店有shuttle接送，都可以找店員幫你預訂滑雪班，巴士等，可以check才pay out

临时约朋友春节后去二世古滑雪，当地酒店要么根本订不上，要么就死贵，终于找到这家，帮朋友一家三口订了房，然后订了我自己的。但是在我自己预订时，日期选错了（应该是二月，选了三月的）。订完之后才发现，与hotels.com联系，回复说因酒店政策无法退款，便直接与酒店联系。该酒店在东京办事处的人立刻回复邮件，表示可以全额退款。然后又帮我重新订了二月的房，而且价格非常优惠。坏事变好事，太感动了！ 这个酒店房东、经理都是美国人，客人也大部分是欧美人士（我们住宿期间赶上一个瑞典的团），气氛很好，相比那些已经被嘈杂的中国人占领的大型酒店，我更喜欢这份清净和异国情调。该酒店位于二世古滑雪区域的边缘（花园），但离308缆车非常近，可以从这里一路上到山顶。酒店每天有免费滑雪接送，实际上非常便利。

待旅客都像家人，朋友般的親切，在行程安排上提供很棒的服務和接送，過程中雖然遇到些訂房的問題，但很快速的幫我們收拾好東西並換房～非常開心又舒適的住宿體驗呦

Pleasant stay throughout, and the staff are very friendly and helpful. Location is quite isolated, except that if you plan to go to Hanazono ski resort, then this hotel is perfect, as the hotel shuttle would send you there in the morning and pick you up about 4pm. After 4:30pm, the hotel shuttle could bring you to the restaurant or place you like with prior arrangement. It worked out perfectly to us, as the hotel was not too busy during our stay. When the hotel is full of guests, I am not sure it could work to everyone. As we left during the time in the morning the shuttle was reserved to bring the guests to go to Hanazono ski resort, we took the taxi to the nearby JR station. So, be prepared for it if you are leaving around that time.

距離滑雪場只有三分鐘車程, 步行亦只需十分鐘. 位置極佳. 但要出入市區就比較遠, SHUTTLE BUS只有一架, 要預早reserve.

Enjoyed a nice long stay at Freedom Inn, the staff helped ensure I had a restful stay, and provided transportation to Hanazono for access to the slopes. For a small service fee the staff will pick up a take-out dinner for you if you would prefer to eat dinner at the hotel after a long day on the mountain.

This was our third stay at Freedom Inn. We love the location within walking distance to the ski field but away from touristy Hirafu. They have a great pick up drop off shuttle service which can take you to dinner in either Hirafu or Kutchan. Try Kutchan for a more authentic japanese experience. You can even stop by an onsen on the way! There also is a free shuttle to/from the ski lifts. The rooms are very spaceous and there is an onsen/ouffro on site too. The photos don't really do this place justice. Time for some new photos Cliff! What really makes this place shine though, is the incredible team that makes everything run like clockwork. Jo's team are all so efficient, friendly and knowledgable! Always around for a chat, to help with restaurant and shuttle bookings and they give great tips for snow and dining. We'll be back again!

This hotel has the feel of a nice bed and breakfast. They have limited transportation but free parking. The staff are really nice and try to help accommodate you in every way. Its a decent price while not paying resort ski in/out prices.

Freedom Inn provides free shuttle service for their guests, which is important to us, who not only don't know the way around but also have not driven on snowy roads before.

Incredible service. The staff were always helpful and considerate. They go above and beyond for their guests.

We really appreciate the excellent service from Jai /Wife and his team (Joe, Ken etc). Location wise, it is walking distant to Hanazono. The hotel nestle in a lovely residential area where you can enjoy peace and tranquility especially during winter. They provide daily free shuttle service to Onsen at a hotel nearby (onsen entrance fee is only 350yen after 50% discount) and to many Kutchan's restaurants and super market. I am very grateful to Joe who personally sent our stored luggages to Grand Hirafu Welcome center without us coming to collect it.

Overall its a good hotel. Cozy and worth the value.

Property were old, breakfast were included but it was not something to be excited about; paid for more than 26,000yen per night.

Excellent service by the hotel, with regular free shuttles to Hanazono 308 and nearby towns for dinner. Very friendly and are always willing to help out with anything. From finding a sports shop, to food places, to onsens.

Highly recommend this hotel to anyone who wishes to ski/ snowboard in Niseko. The email response prior to my arrival was super quick. Their arrangement in terms of transportation and anything to do around the area was also amazing. They do free pick up service pretty much wherever, and whenever you want to go around the area. I am most surprised by the extra service they offer such as settling gear rental and lesson arrangements, which really simplifies our trip planning. They also have exclusive offer for Grand Hirafu and Hanazono lift pass, which helped me saved up a bit. The hotel rooms themselves are good. They have everything essential. Not luxurious, but enough to make a very comfortable stay. The hotel rooms are clean and tidy. The staff are incredibly helpful. They are great in giving recommendations and organizing things during our stay. I would like to thank all your staff, especially Tommy, for making our stay a very enjoyable and comfortable experience.

Excellent Service Staffs, very helpful and friendly

Hotel is beautiful, warm and cosy. Owner and staff were helpful with suggestions and ensuring we are comfortable. Surrounding area make us feel like we are living in a private property.! Great getaway from crowds and we were able to enjoy the beauty of winter and powder snow at Niseko Freedom Inn. Recommended for families..

送迎などもしっかりしているし、部屋もキレイでよかった。 スタッフの対応も良く、強いて言うなら風呂が少し小さいのと、暖房が効きすぎて暑かった。 また泊まりたいホテル

We thoroughly enjoyed our stay, Justin was a very helpful host giving us tips about Japanese culture, and great recommendations on where to eat and extra sights to see. Thank you!