The first room we were shown had a 20-year-old mattress and box spring - the date had been written on the tag and, boy howdy, did they look it! When I asked for another room I was first told there were no others available. When I told the clerk I wanted to cancel my reservation, we were given other room. This mattress and the linens were up to date and clean as was the bathroom. The rug is old and tired. The view was lovely. The air conditioning (which was much needed with 90 degree+ days!) kept the room cool but damp. There were a couple other minor things that needed repair. Staff were polite. In all, it was fine. You could not ask for a better location if you want to be in the midst of Strasbourg's tourist center.