酒店比较老旧，但出行非常方便。房间大小合适。但入口处有一股霉味，尤其是入口和接待处。可能是地毯的原因。工作人员缺乏服务意识。我请求工作人员帮忙叫豪华轿车，但遭到拒绝。至于早餐，不要抱太大期望，因为四天来食物一直没变，而且品种单一。

我想就前台服务中遇到的问题提供一些反馈。 3 月 28 日上午 9:00 至 10:30 之间，我请一位女前台工作人员帮忙给当地一家餐厅打电话预订座位。这家餐厅不接受在线预订，由于我不会说日语，所以我希望得到一些帮助。这位工作人员非常友好，愿意提供帮助。她试图帮我给餐厅打电话，但餐厅还没有开门。 当天下午 6:00 左右，我回到前台跟进情况，并与另一位女工作人员交谈。这次，我被告知酒店不提供这种服务，并被建议自己在线预订，尽管我解释说餐厅不接受在线预订。 这种不一致令人失望，尤其是早班工作人员乐于助人且愿意提供帮助。我认为应该支持这样的简单请求——尤其是对于不会说当地语言的旅行者——以提供更好的客人体验。

I stayed at the New Osaka Hotel with my family during our trip to Osaka, and the entire experience was delightful. The hotel was located near Shin-Osaka (biggest train station in Osaka) and two mini-markets, 7-11 and Family Mart. The receptionist and housekeeping staff provided a great service from the start. For the food, it was a fairly normal Japanese breakfast, nothing remarkable, but feels like home. Overall, a pleasant experience there; 4.5 out of 5

Lokasi dekat Stasiun Shin Osaka, tapi untuk masuk ke lobby hotel, naik eskalatornya harus muter, sedangkan kita bawa koper gede, kayaknya eskalatornya harus di tukar deh, yang naik itu yang dekat ke stasiun.

ใกล้สถานีชินโอซาก้า ล็อบบี้อยู่ชั้น 2 บันไดเลื่อนขึ้นอยู่ด้านหน้า บันไดลงออกด้านหลัง สะอาด กว้าง แม่บ้านมาทำความสะอาดและเปลี่ยนผ้าเช็ดตัวกับชุดนอนให้ทุกวัน

Model kamarnya lumayan tua jadi agak srem tp slain itu ga ada masalah.

I was happy because I got an upgraded room for free from single to premium. I stayed 3 nights, and the room was beautiful, so Japan style with wood furniture. For the breakfast, I hope you can separate the halal food and non-halal food, so Muslim visitors can enjoy staying plus eating. So near from Gate 7 Metro Osaka and Central Gate Shin-Osaka Station, and Family Mart and 7-Eleven.

The 4 bedroom is fit for us, 4 adults and 1 kid. The location near shin-osaka station, and mini markets are arround the hotel.

Great location, easy access to the railway station and metro station.

Very convenient location. Room was clean. Amenities always available.

我的家人可以提前一点办理入住，这很棒。酒店离车站很近，价格也不算太高。以后去日本还想再住这里。这是我第二次入住这家酒店。

The room is quite old but the location is great and easy access to the train station. The staff are also helpful even though some can not speak english but she tried to communicate with us using a small translator.

พนักงานดีมากๆ ให้คำแนะนำดี โรงแรมสะอาดมาก เตียงนอน นอนหลับสบายมากๆ และไม่มีเสียงดังเลย

Good location, just 30 step from Subway Shin-osaka station exit 7, The room very clean, but no drinking water.

Sangat dekat dengan stasiun kereta api shin osaka, jalan kaki sekitar 3 menit. Sangat dekat dengan swalayan seven eleven. Menyenangkan menginap di New Osaka hotel.

The hotel room looked exacly like the picture, comfy and clean. Will come back again.

Very good for transport (by foot) from shin-osaka station to hotel about 250 m.

这是我们在日本旅行期间住过的最大的房间。工作人员非常友好周到。靠近地铁站和新大阪站。提供标准设施。房间非常干净。一定会再来这家酒店……

khách sạn đẹp hơn mong đợi, vị trí tuyệt vời, ra khỏi ga shinosaka là thấy ngay khách sạn. tôi và bạn tôi đã có 2 đệm thật tuyệt vời. xin cảm ơn traveloka rất nhiều.

khách sạn tốt hơn mình nghĩ nhiều, giá rẻ mà vẫn đạt chuẩn 3 sao. Ra khỏi ga shinosaka là thấy ngay rất thuận tiện. tôi đã có 2 đêm ở đây rất tuyệt vời. Cảm ơn Traveloka rất nhiều.