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Except that, the room service & the staff's English level are suboptimal. We have to carry our baggages t ocheck out even if we've notified the staff we're leaving. Also the breakfast is below average.
The semi sweet is a huge room!!! Staff goes above and beyond. The imperial palace is across the street, and the trains and buses are within a 6 minute walk. Make sure to bring a goshuin book with the amount of shrines. Only thing they don’t have is a washer and dry on property. But if you ask the front desk they can recommend one within a 10 min. Highly recommend.
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Cassandra
10.0
/10
评论于 16几周前
Hotels.com verified review
The room was very spacious and the amenities were great.
The staff were friendly, professional and extremely attentive!
Meng Ying
朋友和家人 家庭
10.0
/10
评论于 16几周前
Hotels.com verified review
Quarto muito espaçoso, confortável com tudo que vc precisa. Equipe muito gentil e prestativo. Hotel proximo a um parque gigantesco. Local muito tranquilo.
JINSEI
双人入住
10.0
/10
评论于 17几周前
Hotels.com verified review
スタッフの対応は大変良かったです。次回も是非泊まりたい宿です。
Kristi
10.0
/10
评论于 17几周前
Expedia Group verified review
This was our highlight with Fumina taking wonderful care of us decorating for a very special birthday she had every answer to each question I had and answered with grace - walking distance to everywhere beautiful view - we loved everything offered the staff is exceptional
Alexander
休闲 双人入住
10.0
/10
评论于 18几周前
Expedia Group verified review
Very eclectic hotel in a great spot that is close to multiple trains. The staff were fantastic and helpful.
The room was incredible, the staff were so welcoming and attentive, it was truly a magical experience. Dinner at the restaurant is a must!
Diana
10.0
/10
评论于 24几周前
Hotels.com verified review
The concept is really cool, and the hotel has great amenities, rooms are comfortable and spacious, and it’s easy to get around on foot or using the metro. The staff is absolutely amazing and kind, breakfast is yummy, and the hotel is centrally located. I loved my stay here!
Eric
休闲 双人入住
10.0
/10
评论于 28几周前
Expedia Group verified review
It was a great stay, location is a bit out of the way but in a very nice quieter area of the city, was very happy with our room aside from the fact the “windows” were beside a stack of machines so sounded like an airplane going off, they did offer to change rooms but we stayed as the room we had was very modern and bright. Breakfast included for one morning was average, overall recommend staying here and the hotel itself is so quiet.
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Lewis On Hang
10.0
/10
评论于 29几周前
Expedia Group verified review
Great staff and service. I requested the room 401 . Initially it was not available for my visit but the team eventually was able to let me stay in that room. Room design is amazing and have every thing we need. It has some small wear and tear that I wished the hotel was able to maintain better.
Hotel location is very convenient. It is right next to the palace. Also close to subway station and Nishiki market.
We had daily breakfast at the hotel restaurant and it is the best breakfast I have ever had. Very tasty and great presentation.
Definitely would want to come again!
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Antonio
休闲 双人入住
4.0
/10
评论于 29几周前
Expedia Group verified review
No fue lo esperado por las fotos. Nuestra habitación estaba con alfombras manchadas y olor extraño.
Ellen
双人入住
10.0
/10
评论于 29几周前
Hotels.com verified review
The room was amazing! It was large, had a walk in closet, separate toilet room and bath room, a small living room area and many types of drinks in the refrigerator. The king bed was also larger than most and comfortable. The staff was very friendly and helpful. The hotel was walking distance to buses and the train station along with the Imperial Palace area. There were plenty of restaurants in the area.
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Alfons
双人入住
10.0
/10
评论于 30几周前
Hotels.com verified review
Sehr schönes Zimmern.
Personal sehr freundlich.
Frühstück hervorragend.
Hilary
休闲 家庭
10.0
/10
评论于 31几周前
Expedia Group verified review
We LOVED our stay at The Screen. The room was a wonderful size, beautifully decorated, with a sliding door separating the bed from the couch area. The staff was incredibly helpful and thoughtful- we felt like they personalized our stay with origami in the bedroom and a note on our breakfast platters the final day. The area was amazing! Close to the park and buses, only a 10 minute walk from the metro line, and 15 minutes from amazing shopping and dining options. 10/10 would stay there again!!
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia