Location is great, can't complain much because the price is cheap. Some front desk are not up to standard. They say they can't ship my luggage with yamato! Due to snow. Its just not a good excuse. There aren't any snow in osaka when I stay for 6 days. I tried to ask to another staff the next day they also say they can't send. The problem is, its like they answer like they don't care and lack hospitality.