Kempfield House Hotel

探索 Kempfield House Hotel
8.0
非常好
基于 145 条评论
清洁度

8.4

客房舒适度

8.0

服务和设施

8.4

旅行者评论 Kempfield House Hotel

每页评论数
20
40
热门评论
Mary
icon-
10.0
/10
评论于 13几周前

Hotels.com verified review

Clean and well presented. Check in was easy at the pub next door but one. Room was bright, clean and well presented. Bed was lovely and comfortable and the bathroom was clean and tidy. A big bonus was the large fan and the fridge to store milk. Also literally a minute's walk from the seafront and pier. Would stay here again!
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Thomas
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 13几周前

Hotels.com verified review

Perfekt beliggenhed i et dejligt område. Super sødt personale, som også arbejdede i nabo-pubben - win-win.
Sophie
icon-双人入住
双人入住
2.0
/10
评论于 14几周前

Expedia Group verified review

What an absolute disaster of a stay. If you’re looking for a relaxing night away, I’d strongly suggest looking elsewhere — unless, of course, your idea of luxury is a shower that turns the bathroom into a swimming pool. The TV came without a remote, presumably because we were expected to entertain ourselves by staring at the walls. Everything that had been painted looked like it had simply been painted over rather than properly maintained. A fresh coat of paint apparently counts as refurbishment here. The bathroom was another experience altogether. The sink looked like it was literally hanging on for dear life, and the toilet seat wouldn’t even stay up. At this point, we weren’t sure whether we were staying in a hotel or taking part in a DIY survival challenge. The room itself was at such an angle that I genuinely felt like I’d stepped into Alice in Wonderland, and the air conditioning was basically non-existent. Overall, we genuinely felt ripped off. We absolutely did not get what we paid for, and the whole experience was incredibly disappointing. If the aim was to create an unforgettable experience, congratulations — unfortunately, it’s unforgettable for all the wrong reasons. Definitely not worth the money, and we won’t be returning.
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Stuart
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10.0
/10
评论于 14几周前

Expedia Group verified review

Lovely people and a great room. Thoroughly enjoyed the stay and would definitely return.
Grant
8.0
/10
评论于 14几周前

Hotels.com verified review

Room was adequate, same as most rooms in the area. Was not the cheapest at over £150 a night WITHOUT breakfast and when I booked it was told there was parking. When we arrived was then told parking is in the street and you had to buy a daily permit at £15 a day and you also had to find somewhere in the allocated street zones to park. Not an easy task. Also, the “Balcony View” did not exist. No balcony and our view looked into what looked like the local dumping ground for rubbish at the back of the property. Highly disappointed with that. The staff were all super friendly, cannot fault them on that, and the pub where you collect your keys and get booked in was a very nice friendly place too. Our friends stayed in the next street and only paid £115 a night so I would recommend shopping about as the hotel prices fluctuate if there is any events going on. We didn’t need room service as we only stayed a couple of nights and just got clean towels. The cleaning staff were very friendly and nice people too when we spoke to them and eager to help. A credit to the company. One point I would make is they put a large fan in the room which was a real game changer as it was so hot in there. Top points for that one.
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Helena
8.0
/10
评论于 15几周前

Hotels.com verified review

Bra läge och rymligt rum. Badrummet ganska nyrenoverat.
Dean
10.0
/10
评论于 15几周前

Hotels.com verified review

I got a free upgrade. Beautiful twin room, nicely decorated, comfortable and clean. Very happy.
Natalie
8.0
/10
评论于 15几周前

Expedia Group verified review

Clean room bed comfy pillows need to be a bit firmer great location
Cathy
8.0
/10
评论于 15几周前

Expedia Group verified review

Clean and convenient. Very near Brighton pier etc Well equipped room. You need to get the key and parking permit from the pub next door. Not for light sleepers as quite noisy.
Simon
8.0
/10
评论于 15几周前

Expedia Group verified review

Really well-located property. Check-in is in the busy pub next door which made the process chaotic. Neither room was ready at 2pm and we waited over 30 mins for access. The rooms were clean, had tv and tea/coffee facilities. One room even had a fridge-freezer. The beds were comfy. I don’t think we could have done better for the price. It was ideally placed for the “On the Beach” concerts (although our delayed check-in risked late fee for post-3pm arrival).
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Andrew
10.0
/10
评论于 16几周前

Hotels.com verified review

Nice clean room, ease with booking in. Would recommend.
Todd
6.0
/10
评论于 16几周前

Expedia Group verified review

Your experience in this hotel can vary greatly depending on where your room is. First, the pros: this is a historic town house a 5-minute walk from the Brighton Pier and Beach. Each room is unique, and the building maintains historic charm. Second, the quirky but not deal breakers: check in is through the pub attached to the property. This means a little bit of a wait for the bartender to become available. And call management to get your room. So while that's different than anything we've done before, it also gave us the chance to sit back with a pint a great pub. Great locals and a macaw and a dog who make their home there in the pub! We wound up spending having a lot of time here! And now the potential difficulties: ground floor rooms are very stuffy and dark. The first room we were assigned was on the ground floor next to what they called the garden, but was actually the place where they collect of the garbage. Our window is open when we arrived, but not only was there. No breeze, somebody on the outside had left their coffee cup and cigarette butts on our windowsill. I closed the window only to discover it didn't lock and that the room would be intolerable. I went back to the pub, and they quickly solved the problem and put us in an upper floor room, which was comfortable, light and breezy, but there is no elevator, so we did have to navigate quite a few stairs.
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Darren
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双人入住
10.0
/10
评论于 16几周前

Hotels.com verified review

Great location booked last min and price was really good compared to others nearby helpful staff room was fine and clean Only problem is parking so would say don't bring and van but that's not the hotels fault
Iulia
icon-亲子同住
亲子同住
8.0
/10
评论于 16几周前

Expedia Group verified review

We loved the massive room! Bed was a four poster double bed and the pillows very comfy. Bathroom was recently renovated and featured a jacuzzi bathtub. We only used the shower but the water pressure was great and towels were clean. Property offers 24h on street parking for £10 - need to go to the nearby pub to get your ticket to display in the car. Easy check in and check out.the only downside is that the local pub is also very noisy and I could only fall asleep close to midnight (thankfully my partner and child are good sleepers and went to bed 8:30pm) Would stay again if they make the room more soundproof. Close to beach and amenities
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thakur shiv sagar
icon-家庭
家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

One of the best stay. Room was neat and tidy, bathroom nice & clean ,beach view from balcony top notch, just 5 min walk to beach . Highly recommend within budget.
Humayun
4.0
/10
评论于 20几周前

Hotels.com verified review

Never ever again no fan or AC .
Clarissa
2.0
/10
评论于 20几周前

Expedia Group verified review

WARNING! If you value kindness, respect and good customer care do not stay here !!! The owner Zack was abusive and aggressive. This is a very long review but please read this for your own safety. Especially if you are a solo female traveller !! I booked this stay as a lone female and was mistreated, sworn at and denied entry to the property. Upon arrival I was welcomed by a lovely female bartender (Paris) who checked me in and looked after me. I had an issue with my room which I went back to Paris for help with in the pub next door. She explained to me that although guests check in at the pub she is not the owner and will need to message them to assist her as she can't arrange anything herself. Her phone was having issues and kept turning off suddenly she still managed to get in touch with them and reassure me something will be done once they arrive. Another female guest also turned up to check in during my hour long wait for some help (it was around 10.30 pm when Zac the owner turned up). Zac said he will help the other lady first and then me which I agreed to with no issues. He said this in a very harsh unfriendly tone as if im not a paying customer but a bother to his night. Whilst he was out helping the other lady with her check in next door, the bartender told me he pulled her to one side and got mad at her as he had been woken up from his sleep and he was saying that she should have "dealt with this by now and called him" she explained to him that her phone was having
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Chris
icon-双人入住
双人入住
6.0
/10
评论于 21几周前

Expedia Group verified review

Have to check in next door at the pub. Parking permits for the street are available for 24hrs at £10. No hair dryer in the room. Did have fans in the room but they just made noise rather than blow air. TV remote didn't work so we were stuck on one channel with an info box on the screen. The shower has two temperatures, hot and scalding. On arriving back to the hotel at around 11.30 we realised there was some kind of kitchen on the ground floor. The place stank of cheesy potatoes, it was pretty grim and after a while the smell started to seep into the room, which wasn't pleasant.
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Wai Yuen
10.0
/10
评论于 21几周前

Hotels.com verified review

Friendly staff, good shower facilities.
Rebecca
icon-
4.0
/10
评论于 21几周前

Expedia Group verified review

You need to get the keys from the pub next door, I don’t think I saw any staff in the hotel It’s noisy when people are coming into the hotel at night, so not the most restful night sleep, but well priced if you just need somewhere to sleep after a night out
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