Xiwen in reception provided us excellent service, we felt so welcoming. All staffs from reception, in restaurant or bell attendant services are excellent. Only the sound proof of the room needs improvement, as baby’s crying in next room woke us up.

The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness and helpfulness of your staff, everyone are helping with truly smiles. Especially thank you to Marina and Paula B in the reception counter, Laurel and Manuel during my checkout, yours sincere service made our trip so memorable. We definitely come back for another vacation. Thank you very much.

The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again.

Wir waren Anfang November im Hotel, leider war es in den Zimmern sehr kalt. Da wir in der Nebensaison unterwegs waren wurden aufgrund der wenigen Gäste ohne Vorankündigung Restaurants vorzeitig geschlossen, so zum Beispiel der Grieche, das Grillhouse oder eines der Buffetrestaurants. Die App wurde diesbezüglich auch erst Tage später aktualisiert. Die Zimmer waren sehr ansprechend und groß. Das Personal war unglaublich freundlich und zuvorkommend, der Strand war toll, das Essen sehr gut und die Innenpool hat den Kindern sehr gut gefallen. Stella, Starky und Aqua waren ein Highlight für die Kinder. Die Shows am Abend waren für Familien sehr unterhaltsam.

Das Hotel liegt angenehm als letztes in einer Reihe. Darauf folgt lediglich der ruhige Wald, was die Umgebung sehr ruhig macht. Der Zugang zum Strand sowie der Strand selbst waren traumhaft. Die Zimmer sind modern und sauber. In der Nachsaison kam es einige Male zu einem kleinen Stau vor dem Restaurant, da die Sitzgelegenheiten draußen bereits zu kühl waren und damit weggefallen sind. Das ist der einzige Kritikpunkt. Das Essen selbst war für die größe des Buffets immer hervorragend. Unabhängig davon, was für ein Menü (spanisch, italienisch, Sushi, etc.) angerichtet war.

La limpieza excelente y la vista de la playa increíble.

Super Zimmer, tolles Essen, freundliches Personal, direkt am Strand.

K

Clean and nicely maintained hotel. Definitely for families, small kids everywhere and quite loud. Great buffet selection. Solo restaurants are pretty hard to book. The Mexican is worth it! Beach towels are great but it is not always certain that you can have new ones, they ran out 3 times during our 4d stay. Restrooms are not adjacent to the restaurants so you will need to go to the reception. Staff is friendly, and overall a good family experience if you like the All Inclusive vibe.

Pefekter Service,freundlich und entgegenkommend.

Melhor resort que ja ficamos, é espetacular, ainda mais com criancas, muitas piscinas, parquinho na piscina e fora da piscina, sorveteria artesanal, quartos amplos, boa internet, comida espetacular. Drinks, cerveja.. Pé na praia wm fremte ao hotel, azul cristalina e quente!

Hotel is superb. Family and children focused. Food is 5-star.

Went with my family for 4 days, when I wanted to make a reservation in the restaurants of the resort, they told me that I have to make a reservation 7 days prior to the date, and that reservation has to be once you have checked in to the hotel. So, physically and logically IMPOSSIBLE. We had to get food only at the buffet, which was terribly, bad quality and very few options to eat. Don’t recommend to any family to spend time there, my 6 and 10 years kids didn’t enjoyed it, needless to say, my wife and myself were really disappointed.

Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.

Wir waren schon das zweite Mal dort, und es war wieder hervorragend.

Great hotel for family breaks. National park and beach are great and there are plenty of activities for the kids.

Great facilities, fantastic food and a friendly staff.

CheckIn process was wonderful. I forget her name but I think it was Carol (something with C) who checked us in and Maria who assisted her explained us the whole process. We could check in ealier and we were so thankful. Also did we got a room upgrade without additional cost. Someone helped us with our luggage and we could also enjoy the lunch in the hotel. The entertainment was cool. The Hotel was more on the kids side but we didn't care. The pool was nice and the beach very close. Unfortunately all the themed restaurant were fully booked and we could "only" enjoy the buffet restaurant. The selection and staff were great. Everything was very clean. We really enjoyed our stay and would be definitely come back next time. Thank you so much for everything!

It’s our 2nd time visiting this hotel and it didn’t disappoint, although was a bit busier with it being UK half term holidays. We returned due to his amazing this hotel is for families, all the staff are amazing with kids and there is so much to do - not just for kids but family activities and adult classes and fun entertainment sessions too. The beach is beautiful and not too busy if you move along a bit, and there is a nice nature park to take a walk in. Alcudia old town is worth a visit so we hired a car and we’re very glad we did. Free easy parking right outside the hotel. Would recommend and return in the future when our children are a bit older so that they can try different activities next time. Thank you to all of the staff - housekeeping, service staff, reception, kids clubs, entertainment - everyone looks like they enjoy working there and make it a very enjoyable stay.

Very nice property, the staff was amazing, good quality food. Maybe not enough activities for teenagers