Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!

We stayed here for four nights —-booked two rooms for our family. Some of the highlights include: 1) great, fantastic location which is short walking distance to ferry, shops and restaurants. 2) we enjoyed the breakfast buffet, and beautiful swimming pool every day. 3) super comfortable beds and well air conditioned rooms. 4) staffs at the breakfast, pool and concierge are super attentive, warm and helpful. The concierge booked a private boat tour for us and provided useful advices on day trips and ferry schedules. The only and the biggest low light was that the casual restaurant (La Goletta) was super disappointing. The food was boring, plain, and poorly prepared . The restaurant waiters were cold and stern. Given the price, the restaurant felt way below our expectation. Recommend to stay at the hotel but eat elsewhere.

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We booked this stay for our wedding week, the property of course is a luxury itself. The morning breakfast and pool were the 2 best parts, it’s very private and exclusive to the guests. The service at the pool is not great, you basically have to go up and ask for assistance or to order something. They do not come to you. The staff across the board is not friendly or helpful, they don’t smile or say hello to you, they don’t go out of your way to make it a luxury experience by any means. The cleanliness is fair, but you’d think you would have a butler of some sort with how much you pay and the image the resort gives. I’d spend 1 night here, max.

Amazing hotel, great location! Fantastic staff. Nice big rooms. A few steps away from the business of the town but once you return it feels like a quite paradise!

Quarto Limpo equipe super atenciosa cafe da manhã extraordinário somente a comida do Restaurante Mistral que nao estava Boa chefe la pode melhorar muito que ainda fica ruim a comida do restaurante goleta tambem e bem fraca por se tratar de hotel 5 estrelas as comidas dos 2 restaurantes sao bem ruim ja o cafe da manha é dos Deus atendimento nota 10. Voltaremos comida ruim e bom que engorda menos att RT

Loved this hotel. I just had wanted to swim in the lake and when I went on the stone steps to go into the lake I fell due to a slimy substance being all over the stairs that you could not see. I was lucky i only hurt my back and arms and didn’t hit my head. This area needs to be roped off so no one gets killed on these steps.

This hotel is awesome. It’s an impeccable property and the service is on point.

this was a stunning hotel. It was exceptionally clean. It made me feel like I was leading lifestyles of the rich and famous. The spa was wonderful. We had a massage and I had a facial that was wonderful. We ate at Mistral their restaurant and this was an experience, but it is very expensive. They had a piano player in the lobby most evenings that was very, very nice. There are other restaurant was also very good and they have a very pretty pool. The views from our room were just superb. I cannot say enough good things about this hotel. It was so memorable. They also have a very good fitness center but you have to be very fit to get to the fitness center. It is up a hill and in a separate building. Bellagio is a lovely town so it is a lovely place to stay to get the feel of Lake Como.

This was the most amazing hotel I’ve ever stayed at! It was not only gorgeous on the outside, but the inside was exquisite! Very elegant, but very comfortable and casual (relaxed). Best location on Lake Como! The grounds and the amenities were superb! The staff were like family, each and every one of them! The rooms were beautiful, comfortable and had everything you need! Definitely coming back to this gem!

The Villa Serbelloni is a very beautiful and well-kept property, and has some of the most amazing views of Lake Como! Watching the sunrise and sunset were spectacular! The service at the hotel and its restaurants was excellent. The location is walkable to the ferries and the property has its own dock, where one can arrange for a private boat tour of the lake. We highly recommend the Villa Serballoni to anyone planning on visiting Lake Como. One of our best vacations ever!

Everything was perfect. But location, staff and spa (including free indoor facilities) were especially nice.

The breakfast was amazing and the staff better than excellent. Everyone went out of their way to satisfy our needs. Great place.

Perfection! Staff, restaurants, room and the gorgeous village. If visiting Bellagio this is an iconic place to stay. My Lake Como dreams came true!!

Gorgeous hotel – a bit of the lake’s history here to be enjoyed – the staff have been incredible throughout. Highly recommended.

Beautiful property and grounds

This was the nicest hotel I’ve stayed at. The food was amazing. Perfect starting point to relax and have great food and cocktails for a trip to Italy

The best experience ever

素晴らしい朝食。サウナもとても気持ちよかったです。ハウスキーピングが絶妙なタイミングで、完璧に行われていることに感動しました。

Nice stay. Gorgeous hotel