The staff are very helpful and friendly. We arrived late in the evening and the staff was still very patient in explaining all the things to us, gave us a quick overview of where to visits, and answered all our queries. The room and toilets were clean and they would keep them clean every day. The breakfast was free. It was rich and delicious, especially they had different choices of juice. Also, they would refill the food and drinks even when it was close to closing time, to ensure we had plenty of food to choose from. The only down side is that our toilet and room was separated. Probably I overlooked it when I did the booking, or the website did not state clearly. Anyway, it was manageable. Therefore, one may need to be careful where the private toilet is when doing the booking. Last but not least, the location is very good. It is near to key attractions and the train station. Also, we joined a local tour to Tuscany, and the meeting point was just below 10 minutes walk away. It was especially good when considering that the journey started at 7:45am. Overall the stay was a pleasant one.

the place is clean and convenience

鄰近火車站，容易找得到。房間有點偏小，小行李箱可以勉強擺放。Wifi網絡訊號很差，經常用不到。洗手間浴缸去水很慢，洗澡過後整個浴室地上都是水。從酒店可步行到大部份景點。

It's a nice hotel which is located very close to the train station. The staff Farid is very nice and friendly, he helped us with all our questions and requests. The room is big and has really high ceiling. It's good to have air conditioner in the room during summer time and it's convenient to have lift in the building. The breakfast was great. I recommend this hotel.

一間位置不錯的酒店，雖小但整潔，還配備蚊器好細心。入住時，接待人員還幫我們拿行李到房間，歐洲的小酒店一般不會這樣做的。到了房間還拿出地圖清楚耐心介紹佛羅倫斯的景點位置。

Very happy with our stay.

Very friendly staff!

We had a great stay for 1 night. Staff at reception both days were extremely helpful and friendly. Breakfast was better than expected for the price we paid. It is a great location to explore the city without being in the middle of all the noisy parts of the city. Just around the corner from the train station which was brilliant. Hotel were happy to mind our luggage after we checked out and went exploring

This was last minute reservation after my Airbnb has been canceled, wasn't expecting much, bul this hotel was a nice surprise. The room is updated with all the amenities that make your stay very comfortable.the breakfast was amazing and Eva the receptionist was so welcoming and friendly, highly recommend.

Good rooms, good service from the staff. They were very helpful. Liked the breakfast as well. Well made. Overall, I was there for a day only, however, I liked the stay at this hotel.

Location was convenient to train

The breakfast was amazing. It is very close to the train station. It had wonderful charm. I loved the high ceilings and tile floor. It had a very nice hot shower.

Great position and a short walk from the rail station. Breakfast was exceptionally good. Clean room and bathroom. Windows open so it is nice to have fresh air

Nice

Perfect hotel for travelers. A walkable distance from main attractions and super close to the train station. Staff is awesome. Highly recommended

Wir hatten ein Dreibett-Zimmer gebucht. Allerdings wurde uns vor Ort gesagt, dass das Badezimmer außerhalb des Zimmers den Flur runter gelegen ist. Das war in der Beschreibung des Hotels und unserer Buchung nicht erwähnt! Auch der Zustand des Badezimmers war nicht akzeptabel. Es gab andere Zimmer mit mehreren Betten, die alle das Nad im Raum hatten. Uns kam es vor, als hätten wir ein Notzimmer bekommen, weil die anderen ausgebucht waren. Das Zimmer hatte noch nicht mal eine Nummer… Das Zimmer war auch sehr spartanisch eingerichtet. Insgesamt nicht das, was wir gebucht hatten. Auch die Gegend, in der das Hotel liegt, ist nicht die schönste.

Amazing location right next to the Train station. Very welcoming staff and Breakfast was very good. The room and bathroom smelled bad.

They charge us before we were there without notice.

The close proximity to the train station is good and bad. Convenient, but brings a seedy feeling around the hotel/building. A homeless guy was sleeping, just outside the front gate to the building, as we left in the morning.

Service is terrible. We tried to check in at 8pm. There is no open reception. Every door is closed. No one is answering the phone. Waited 40 min at the door and reception came by with some other people. Seems reception is common for multiple hotels and she stays in a different hotel which was never mentioned nor contact details are provided. The room we got seemed to be the last one and later realized its the worst one. There is no attached bath for this room. This one has a bathroom down the hall and needs to carry a key to open and close it. Which is the same case for your room as well. The bathroom is not even clean. No bath soap or shampoo is provided. Brunch food is decent and in the mornings all doors are open and service is available for check-in. So beware if you are coming in late hours for check-in and be sure your room had an attached bath, not like us.