When we checked in the hotel, staff told us there was no junior sweet rooms which we requested and confirmed one.
So I sent chat to the Expedia soon this situation.
Later, hotel staff allocated the junior sweet room. Once we entered the cheapest room, and then we moved the room, it took more than 3 hours, because of this happening, we couldn’t take a dinner.
We don’t use the booking by Expedia any more.
But Caldes de Boi is nice place and calm place.
Just I would like to request and renewal your booking system.
And also, your booking confirmation was not good, only Japanese, it’s better to change in English.
Regards,
Nagasawa