The staff service is horrible….the staff are unfriendly and are not professional and horrible attitude toward client ruin my anniversary trip. I won’t recommend this hotel.

Breakfast is super, hotel is very close to the castle. Nice set up…Easy to park (freej

Spa muy bien

清潔なお部屋で満足しました。

This historic property is in a beautiful neighborhood and offers great value, but because of its age it does need some renovation/maintenance. Some of the furnishings are a bit worn, carpets need cleaning or replacement and some minor mechanical repairs. Nonetheless this is a great place overall. Staff were very helpful and friendly.

We booked the Suite for a long weekend and weren’t disappointed. Room was spacious with numerous balconies. Extra touches with cakes, fruit or sweets daily along with bottled water, besides the normal tea and coffee. Cleanliness was second to none. Staff were professional and polite. Breakfast was full of variety along with freshly cooked eggs and bacon by order. The indoor and rooftop pool facilities were amazing. Lots of restaurants in the vicinity along with bars. Just a short walk away from the Palace and its gardens that are well worth a visit. Highly recommend.

O Parador é um dos melhores que já estive. claro que tivemos alguns problemas com o quarto. mas que não foram suficientes para termos uma boa estadia.

Positives: Great property, very well located, nice room and buffet breakfast. Negatives: Check in was very slow, and bathroom was not clean but staff didn't do anything about it

Lovely building within the walls of the royal palace. Well thought out and nicely appointed.Great restaurant and breakfast.

What an amazing hotel! Lovely interior, large rooms and so quiet. There were no tea making facilities in the room, however a kettle, cups and spoons were provided upon request. Staff very friendly. Lovely breakfast. We didn’t eat in the restaurant, due to the late dining times. The hotel is just a short walk from the Royal Palace, which was well worth a visit. We parked in the free car park just across the road, near to a back entrance gate to the hotel.

Very classy and upscale at excellent price

La limpieza de la habitación era correcta excepto que en la alfombra había manchas, para un parador de 4 estrellas no es normal. El regulador de calefacción/aire acondicionado no funcionaba, lo min es 19 grados y 25 de max, un día que hacía muchísimo calor y querer bajarlo fue imposible. El radiador del baño era imposible cerrarlo, por lo que el calor se concentraba mucho no solo ahí sino que en la habitación, pero el radiador de la habitación si que estaba cerrado. El querer descansar pero haber personas cenando en el restaurante y que todo el ruido se oiga ya que tenía una habitación de la primera planta. Un parador sin accesibilidad, me parece que en el 2025 que estamos es intolerable. El personal era correcto, pero lo único que te decían era precios de desayunos. El resto te daban el teléfono, tuvimos que preguntar sobre el parking suyo. No sé si tenían wifi, si tenían el personal no lo dio y haciendo el check in y habiendo cola, había dos personas pero solo una haciendo el check-in, la otra persona tecleando en el ordenador.

It was an excellent stay. The hotel was very comfortable and well-located. I highly recommend it. The only thing the room didn't have was a coffee maker.

Fueron 2 noches con desayuno, spa y masaje para un regalo y han quedado encantados.

Un sitio precioso.

El alojamiento una maravilla, desayuno excelente. El spa no merece la pena es muy pequeño y no están los detalles cuidados.

Maravillosa la estancia. Hotel muy bonito, muy bien cuidado y excelente servicio. Hicimos uso del spa y del servicio de masaje y también muy bien. Desayuno muy completo. Merece mucho la pena.

All good

Emblemático Parador, perfecto para desconectar unos días. El personal es muy amable y la gastronomía excelente... recomiendo igualmente pasar por el SPA. ¡Volveremos!

I absolutely loved this hotel. The rooms are large, comfortable and beautiful. The breakfast is great with a good selection of food and drink options. My only issue is the gps takes you to their event bldg which isn’t connected. I had to call to find where the hotel was located. Highly recommended staying here if you’re in the area.