This is not the room that I booked. Hotel’s staff upgrade me to an 4th floor apartment by the side of the hotel. The room is lovely and Italy style. However the bed is very soft and there is so noisy at night (a bar nearby open to 2am). The apartment have lift that I don’t need to take my luggage climbing up.

good location, nice service and clean condition. you can get around easy.

rooms were a little bit ancient but nice location

The air conditioner is not working.

good location, good service, but no elevator.

We had heavy luggage as are also going skiing, so the location of HNN right near Principe Train Station & Flixbus stop was a big factor. But it's also an easy walk to all of the old town & the waterfront. When staying in hotels we always like option of a good breakfast included: HNN provides a very good one, with a variety of savoury, sweet, good pastries & cake, unlimited proper coffee, tea, juice, eggs etc. Reception staff v helpful, easy checking, stored our luggage pre & post check-in and checkout.

Todo bien menos la ducha que se termina rápido el agua caliente

El hotel es un viejo hotel renovado con muchos detalles antiguos bien preservados, pero requiere algunas mejoras en el mantenimiento. Hay varias paredes con rayones y despintadas, la cabecera de la cama manchada. alfombras sucias. Creo que desde que se renovó se le hizo poco o nada. El desayuno muy bueno y la ubicación cerca de la estación del tren muy conveniente.

Todo ok

Elevadores interditados. Banheiro com mau cheiro. Quarto sem frigobar

Hotel was really clean and tidy and ideally located to explore the delights of Genoa. Plenty of facilities nearby. Breakfast is worth it and there is something for everyone. Ask for milk for the room for your coffee!

El personal fue muy amable, nos hicieron check in earlier sin costo lo cual se agradece mucho.

Hotel senza ascensore, unico problema

Clean room. Friendly stff

Good location.

Great breakfast and coffee

Very nice room and location

La stanza splendida

Staff was excellent. Room available early. Room was good. Breakfast was excellent. 5 minutes from train station. 20 minutes to old town and water front.

Nice place, excellent service.