This is not the room that I booked. Hotel’s staff upgrade me to an 4th floor apartment by the side of the hotel. The room is lovely and Italy style. However the bed is very soft and there is so noisy at night (a bar nearby open to 2am). The apartment have lift that I don’t need to take my luggage climbing up.

good location, nice service and clean condition. you can get around easy.

rooms were a little bit ancient but nice location

The air conditioner is not working.

good location, good service, but no elevator.

Nær togstasjon, rent og greit hotell. Frokost var noe begrenset.

A notre arrivée, personne obligé d'appeler l'hotel et d'essayer de communiquer en italien Une personne se présente pas très agréable Pas de parking compris dans la réservation assez étonnant vu le prix des nuits.. Sinon hotel propre, petit déjeuner complet

Very close to train station..... stairs NO ELEVATOR... breakfast good

ホテル自体は綺麗でスタッフの方の対応も親切でした。 チェックアウト後に荷物を置いて外出も問題なくできました。 唯一エレベーターがないことが欠点でした。スーツケース等大きな荷物を持って滞在する場合は気をつけてください。

The hotel is very close to train station. The room is up at 2nd level with no lift. Bring small big and light luggage for easy access.

Stayed for 3 nights. Room was adequate but window didn't seem to shut fully causing outside noise and keeping us awake. Hotel location was convenient for main attractions, however did feel a little unsafe later at night.

Hôtel idéalement placé à 200 mètres de la gare relativement calme

Boa localização, a poucos metros do Palácio Real, café da manhã não incluso mas que valia a pena, muitos restaurantes em volta e estacionamento pago perto. Para quem chegar de carro existe alguma dificuldade para desembarcar as malas, rua estreita e movimentada. Gostei

Hotel as l lado de la estación de tren Piazza Príncipe y muy cerca del centro histórico de Génova. Habitación cómoda, con todo lo imprescindible.Trato amable y eficiente del personal.

L’air climatisée ne fonctionnait pas dans notre chambre. Nous avons avisé le 1er soir mais on a dû attendre au lendemain pour se faire dire que l’entretien avait été fait sur l’AC mais qu’il devait y avoir un problème donc on nous a changé de chambre pour la 2e nuit. Il fait chaud en général dans les espaces communs de cet hôtel. Ce matin au déjeuner nous avons croisé un homme avec la clé de notre 1ere chambre !!! Qui nous laisse croire qu’ils ont assigné la chambre super chaude à quelqu’un d’autre sans vraiment corriger le problème !

Convenient location for transportation around city & to the airport. Good room. However not the best area in Genoa for dining/drinking/ sightseeing etc.

The location near the central train station is one of the best reasons to stay here. Also, the breakfast buffet was reasonably priced, and I guess this is an Italian thing, but it was excellent. Coffee is always great, food choices are the standard fair when in Italy. Very fresh. Our only complaint was we were on the first floor near the buffet prep station. It was a loud wake up call each morning. Of course the first morning we did not notice as we were up before dawn, getting acclimated to the time change. Last complaint was the impossible small shower. I’m not a large man, but I could barely move without turning off the water or worse changing the temperature. Oh well it’s an Italian thing I guess. Overall a good hotel, stay on floor 2 or higher. Hard to beat the price we paid.

Hotel location is convenient, room was clean, breakfast was good, staff were efficient and friendly. Room was comfortable but dark ; shower is extremely small.

Andrea was very helpful during checkin.

The staff was very nice and helpful. Breakfast was good. Public areas had nice character. However, the room (111 given) was quite disappointing for me as was not what I expected based on Expedia room information and especially photos.