Dimora storica in cui sono state realizzate camere di design molto curate. Biancheria di alta qualità pulizia perfetta. Personale molto gentile e attento al cliente. Migliorabile l’illuminazione nelle camere. colazione inclusa di ottima qualità. Piscina non nella struttura ma in albergo vicinissimo.

Très bon accueil. La partie réception de l’hôtel est très belle et fidèle aux photos. Par contre, la chambre standard dans laquelle nous avons dormi n’est pour moi pas à la hauteur du standing minimal d’un tel hôtel. Le sèche serviette de la salle d’eau était cassé et chauffait en continue et la climatisation ne fonctionnait pas. La douche aurait également besoin d’un petit rafraîchissement. Pas de verre et pas de possibilité de prendre un café ou thé (même payant) dans la chambre. Une bouteille d’eau gratuite par séjour serait appréciable.

Spettacolare professionalità complimenti

Palazzo nobiliare prestigioso prestato ad essere un bell’hotel Parcheggio (a pagamento ) poco distante Personale molto gentile e disponibile

The property is nice, big rooms, a/c was not working well and was a bit warm to sleep comfortably. We had a disagreement with the parking arrangements offered and ended up paying it twice... we are still waiting for a reimbursement...

Bon hôtel . Prix correct excellent petit déjeuner

Great place to stay. Quiet. A very nice pool for swimming and sauna. Very comfortable bed; not too firm or too soft. Good breakfast.

Struttura di classe, pulita e con buoni servizi. Ampia scelta per la colazione. Torneremo!

This is a truly luxurious hotel in every way. However, the service of every staff member goes above and well beyond any possible expectation! I cannot recommend De Stefano Palace highly enough! Grazie mille, thank you!

Tried to change date as u made a mistake on calendar. They wanted to charge me more than my original booking $200 As I had no insurance they took advantage of situation although it was over 2 weeks in advance. Therefore I did not go and paid anyway. Shameful

Bellissimo soggiorno

Lot of walking to the historical places, area seamed a bit sketchy overall. We enjoyed one night stay and that was probably enough for this town

Zona ragusa ibla magica. Hotel elegante e fine

The staff went above and beyond to ensure your every need was met! Antonio was exceptional… going as far as waiting in front to hold a spot so I could park

The hotel is a real gem with a wonderful indoor pool/spa that you can reserve for exclusive use. It is located well in hilly Ragusa and very close to the important sites. The staff is incredibly kind and really go out of their way to help. Matteo has a wonderful sense of humor and makes you feel right at home!

Everywhere was wonderful.

Great experience overall, the swimming pool in the sister hotel is amazing, the breakfast was good, the staff was really nice

Excellent

personale freddo , le tende nelle camere sono un optional già alle 6 entra luce non c’è il ristorante alla domanda se il palazzo era storico mi sono sentito rispondere non lo so io non c’ero .

Tramite stradine del centro città di Ragusa si arriva alla struttura che si trova all'interno di un bel palazzo. Personale impeccabile (chek-in per 24h anche in piena emergenza covid - zona rossa) e disponibile ad ogni richiesta. Stanze pulite e dotate di ogni tipo di comfort. Hotel ideale anche per soggironi turistici perchè si trova al centro di Ragusa.