8.8
Very Good
From 236 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.7

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Bamboo Sapa Hotel

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Customer reviews
le thi t. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
酒店干净漂亮,房间里的毛毯、枕头、毛巾闻起来都很香。工作人员也很热情,尤其是前台的Hai😍
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Accommodation's Reply
10 Jul 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您留下宝贵的评价。我们很高兴听到您对此次入住体验给予了积极的评价,尤其是您对我们设施和员工服务的满意。我们为追求客户满意度所做的努力得到了认可,对此我们倍感欣慰。期待很快再次光临竹萨帕酒店。尊敬的竹萨帕团队:
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Phuong D. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
我已经在这家酒店住过很多次了,离市中心很近,交通便利,工作人员很友好,尤其是朱莉。谢谢Bamboo
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Accommodation's Reply
02 Jul 2025
非常感谢您抽出时间分享您的度假体验。对我们而言,没有什么比顾客对我们酒店服务的满意和赞美更珍贵的礼物了。 这极大地鼓励了我们酒店员工不断努力,为顾客创造并提供完美的服务体验。 我们希望在不久的将来,我们有机会再次欢迎您和您的家人光临竹萨帕酒店。 衷心感谢您, 竹萨帕团队!
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Anthony
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
我喜欢这里的房间、景色和食物。和这里的接待员沟通非常顺畅。KC 和 Julie 给了我们很多帮助,我非常感激。
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Accommodation's Reply
11 Jun 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您抽出宝贵时间写下如此美好的评论。我们很高兴看到您对入住体验的积极评价,尤其是您对我们设施和员工服务的满意。我们很高兴得知我们为客户服务所做的努力得到了认可。希望不久的将来,我们能再次在竹萨帕酒店与您相见。竹萨帕团队!
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E***n
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
泳池和山景,工作人员 KC 非常友好
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Accommodation's Reply
23 Jun 2025
尊敬的客人,欢迎您入住竹萨帕酒店。我们期待您的再次光临。感谢萨帕竹酒店全体团队的辛勤付出。
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Vy Kim
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
豪华酒店品质的早餐和超级可爱热情的员工@julie
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Accommodation's Reply
11 Jun 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您抽出宝贵时间写下如此美好的评论。我们很高兴看到您对入住体验的积极评价,尤其是您对我们设施和员工服务的满意。我们很高兴得知我们为客户服务所做的努力得到了认可。希望不久的将来,我们能再次在竹萨帕酒店与您相见。竹萨帕团队!
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Trang T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
我的家人在这里住过两次,一切都很好……早上 10 点免费提前入住
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Accommodation's Reply
11 Jun 2025
尊敬的 Trang 女士: 非常感谢您抽出时间分享您的度假体验。对我们来说,没有什么比顾客对我们酒店服务的满意和赞美更珍贵的礼物了。 但是,您对酒店有什么不满意的地方吗?能否请您分享更多信息,以便我们改进酒店服务,让您下次光临。 非常感谢 Bamboo Sapa 团队
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arif r. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
工作人员很友好,是沙巴最好的酒店,工作人员朱莉小姐非常乐于助人。
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Accommodation's Reply
11 Jun 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您抽出宝贵时间写下如此美好的评论。我们很高兴看到您对入住体验的积极评价,尤其是您对我们设施和员工服务的满意。我们很高兴得知我们为客户服务所做的努力得到了认可。希望不久的将来,您能再次光临竹萨帕酒店。竹萨帕团队。
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Okviani D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
住在这家酒店真是太棒了,所有工作人员都非常乐于助人、非常友善,朱莉和 Mua a Tua 也非常棒。
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Accommodation's Reply
05 Jun 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您抽出宝贵时间写下如此美好的评论。我们很高兴看到您对入住体验的积极评价,尤其是您对我们设施和员工服务的满意。我们很高兴得知我们为客户服务所做的努力得到了认可。希望不久的将来,我们能再次在竹萨帕酒店与您相见。竹萨帕团队!
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vu le
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
豪华酒店,干净,景色优美。工作人员,谢谢你朱莉。将返回酒店
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Accommodation's Reply
29 Apr 2025
尊敬的宾客: 非常感谢您抽出宝贵时间分享您的度假体验。对我们而言,没有什么比宾客对我们酒店服务的满意和赞美更珍贵的礼物了。 这极大地鼓励了我们酒店全体员工不断努力,为宾客创造并提供完美的服务体验。 我们希望在不久的将来,我们有机会再次欢迎您和您的家人光临竹萨帕酒店。 祝您和家人新年健康快乐,万事如意。 衷心感谢您, 竹萨帕团队!
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Ajun A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
沙巴最好的酒店。地方不错。很容易找到。氛围最好。员工非常乐于助人,尤其是朱莉。聪明。知道我们想要什么和需要什么。干得好👍🏻
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Accommodation's Reply
05 Apr 2025
尊敬的客人,感谢您信任并选择竹萨帕酒店的服务。我们很高兴酒店的服务让您满意。我们会自豪地与全体员工分享您的好评。这无疑会成为我们每天工作的强大动力。我们希望在接下来的假期中,继续欢迎您和您的亲朋好友光临,共度美好的萨帕之旅!如果您需要预订房间的帮助,请随时联系我们。再次感谢您的惠顾。此致,竹萨帕团队
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pham t. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Mọi thứ đều rất tuyệt vời, hẹn sẽ quay nơi này. Các bạn nhân viên đều rất tuyệt vời nhất là bạn nhân viên Julie🙂🙂🙂
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Accommodation's Reply
05 Mar 2025
非常感谢您抽出时间分享您的度假体验。对我们而言,没有什么比顾客对我们酒店服务的满意和赞美更珍贵的礼物了。 这极大地鼓励了我们酒店员工不断努力,为顾客创造并提供完美的服务体验。 我们希望在不久的将来,我们有机会再次欢迎您和您的家人光临竹萨帕酒店。 衷心感谢您, 竹萨帕团队
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Hotelnya bagus, kamarnya cukup luas. Kalo sampai sebelum check in time ada fasilitas untuk mandi atau freshen up dan dipinjemin handuk juga, lengkap dengan airpanas mandi, hair dryer dan loker kecil. Breakfastnya punya banyal variasi dari buah, pastries, pho, egg station, makanan internasional dan banyak lagi. sayang kmrn nginep di sini cuma 1 malem padahal kalo lenih pasti lebih enak lagi. staffnya ramah terutama yg bantu handle koper kita sblm pergi, yaitu Julie
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Accommodation's Reply
26 Feb 2025
尊敬的客人,感谢您信任并选择竹萨帕酒店的服务。我们很高兴酒店的服务让您满意。我们会自豪地与全体员工分享您的好评。这无疑会成为我们每天工作的强大动力。我们希望在接下来的假期中,继续欢迎您和您的亲朋好友光临,共度美好的萨帕之旅!如果您需要预订房间的帮助,请随时联系我们。再次感谢您的惠顾。此致,竹萨帕团队
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Suhadi B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The staff was very friendly, so help full, help me to find my luggage and help me to arrange bus tour. Special thank to July one of the front desk, she so help full, we will come back soon for sure
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Accommodation's Reply
17 Feb 2025
尊敬的客人,感谢您信任并选择竹萨帕酒店的服务。我们很高兴酒店的服务让您满意。我们会自豪地与全体员工分享您的好评。这无疑会成为我们每天工作的强大动力。我们希望在接下来的假期中,继续欢迎您和您的亲朋好友光临,共度美好的萨帕之旅!如果您需要预订房间的帮助,请随时联系我们。再次感谢您的惠顾。此致,竹萨帕团队
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Everything was great, I met Julie, she was super helpful. Will go back here if I ever visit Sapa again and will recommended this place for whoever who wants to visit Sapa
1 people find it helpful
Accommodation's Reply
17 Feb 2025
尊敬的客人, 感谢您信任并选择 Bamboo Sapa Hotel 的服务。我们很高兴酒店的服务让您满意。我们会很自豪地与工作人员分享您的好评。这肯定会成为我们每天工作的巨大动力。我们希望在接下来的团队旅行中继续欢迎您和您的朋友和亲戚来到雄伟的萨帕度假!如果您在预订房间方面需要帮助,请随时与我们联系。再次感谢您。 诚挚的,Bamboo Sapa 团队。 尊敬的客人, 感谢您信任并选择 Bamboo Sapa Hotel 的服务。我们很高兴酒店的服务让您满意。我们会很自豪地与工作人员分享您的好评。这肯定会成为我们每天工作的巨大动力。我们希望在接下来的团队旅行中继续欢迎您和您的朋友和亲戚来到雄伟的萨帕度假!如果您在预订房间方面需要帮助,请随时与我们联系。再次感谢!Bamboo Sapa 团队
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Nguyen V. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Đi vào ngày thị trấn sương mờ tuy không ngắm trọn vẹn được tất cả cảnh quan xung quanh khách sạn, nhưng nhân viên lễ tân, bộ phận bảo an đều rất thân thiện , vui vẻ nhiệt tình hỗ trợ , bạn Julie rất dễ thương so cute 😊😊
1 people find it helpful
Tran P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
khách sạn thuận tiện, giá cả hợp lý, đồ ăn sáng ngon nhất tại Sapa, rất hợp khẩu vị . Tôi rất thích ở khách sạn, cảm ơn Julie tư vấn và rất nhiệt tình
1 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
At first i was so curious about most of the reviews saying the staffs are enthusiastic. But after i reach then I understand. Ms. Julie was so welcoming, friendly AND enthusiasm explaining what to do n how to go here n there, and what so ever. She is a Gem for this company. From all the staffs, her English skill is another level. U can see she is the only one approaching all the guest in the lobby. U got beverage voucher any time u book the room. The breakfast was amazing. We rent a motorcycle from the hotel 130.000 with gas, but the bike was not tht good condition tho.. better confirm before. We booked Grand Deluxe with view ( can be for 3 persons ) coz it has 1 queen + 1 single bed. Bathroom with bathtub. Everything was found clean. definitely will be back again.
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Accommodation's Reply
12 Feb 2025
尊敬的宾客,非常感谢您亲切的评价。宾客的满意体验始终是我们不断进步和进步的动力源泉。非常感谢您,期待不久的将来再次欢迎您光临竹林萨帕!此致,竹林萨帕团队!
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S***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 25 week(s) ago
Very comfortable hotel to stay a while in Sapa! We really appreciate the service! Many thanks to the staffs and thanks to Ms. Gon!
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Accommodation's Reply
12 Feb 2025
尊敬的宾客,感谢您入住我们酒店。我们很高兴得知您的住宿和服务非常满意。您可以放心,我们的管理层和员工将竭尽全力,日复一日地改进,以提供最高水平的服务,因为我们的顾客值得拥有最好的。非常感谢您,祝您在我们挚爱的越南拥有一次愉快的旅程,并拥有一段非凡的体验。祝您保重,期待与您再次相见!此致,竹萨帕酒店客户服务团队。
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Had a great stayed.Everything on their page is exactly in reality. The breakfast is not tht huge but not tht small, but i can say it taste amazing. The staffs are so friendly, but among all, Ms. Julie is the best. She is a gem for this company. Her English skill and her enthusiasm was tremendous!! The only thing this hotel need to improve is their WIFI. Was soooo bad!! On & Off. I booked “grand deluxe with mountain view” ( was Rp.2,7 jutaan )i got the room on 2nd floor and the reception located on 4th floor. Unfortunately, my room wasn’t too “mountain view” more to roof view due to lower floor. Maybe u guys could ask higher floor (which i also mentioned on my booking). The breakfast from 7-9.30 am, so u better wakeup! fyi : becareful when booking difference between grand deluxe & deluxe only. U got a beverage voucher tht u can claim in the resto. Day 1 we were able to claim alcohol, but don’t know why the next voucher only juice/ tea coffee / soft drink.
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2 people find it helpful
Accommodation's Reply
10 Jul 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您留下宝贵的评价。我们很高兴听到您对此次入住体验给予了积极的评价,尤其是您对我们酒店设施和员工服务的满意。我们为追求客户满意度所付出的努力得到了认可,对此我们倍感欣慰。期待很快再次光临竹萨帕酒店。竹萨帕团队梦想成真!
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Pascal L. M. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Staff are very nice. Great location!
1 people find it helpful
Accommodation's Reply
10 Jul 2025
尊敬的客人,竹萨帕酒店向您致以最诚挚的问候。感谢您留下宝贵的评价。我们很高兴看到您对我们的设施和员工服务的积极评价。我们很高兴听到您说我们的努力对您有很大帮助。希望很快再次在竹萨帕酒店见到您。萨帕竹团队梦想成真!
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