環境清潔舒適，職員友善

Clean and spacious room. It was the perfect place to stay and close to the town centre.

Feels a little dated in places

Hotel was good overall well located for access to Derby center. The hotel car park is very small so thankfully you have the option of a multistory across the road which if you get the hotel to check you ticket is very cheap to use. Breakfast was buffet style and not too bad.

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Good

Very nice hotel. We were there for one night as attending an event. Great location

The whole customer experience was wonderful

Be careful when you stay here, we wee told breakfast is served from 7am on a weekend, when there was no hot food out at 7:15 a number of us asked why, only to be told by a very condescending Operations Manager that hot food comes out at 7:30 and this is stated on the website, I have never seen or heard of this before! If you have an early start and you need a hotel with helpful staff then this hotel is not the place to book

Easy check in ! Clean tidy rooms many thanks

The room was clean and location convenient. However, shortly after entering our room and unpacking our stuff, another couple who were being us at reception and were checking in directly after us used their key to gain access to our room while we were in there. Very basic security failure by staff to allow us both to be checked into the same room, we were lucky to still be in there so nothing went missing. And there was no water provided in the room (very standard in a 4 star hotel) which was disappointing.

Une expérience catastrophique. Nous avions réservé 4 chambres dans cet hôtel. À mon arrivée dans la chambre, une paire de chaussettes du précédent client était posé sur un siège de la chambre. Un bon de réduction pour le bar m’est offert par le Receptioniste. Le lendemain, le bon de réduction, resté sur le bureau, a disparu de ma chambre et mon lit n’a pas été fait. Les serveurs au restaurant vous font payer lorsque vous êtes en train de manger. Nous avons payé pour le parking lors du check in pour l’intégralité du séjour, nous n’avons pas pu stationner les deux dernières nuits. Aucun manager en place, un hôtel très mal tenu et une propreté qui laisse à désirer.

Great hotel for the price point excellent reception area helpful staff great bar the only problem I found with this hotel was the size of the bed. It was very small. It was 30° on the day of my visit and the air-conditioning in the room worked perfectly it was not loud stayed on the seventh floor looking out to the front of the property and it was very quiet. Would stay again but would ask for an executive room with a bigger bed.

Good Vegan options for breakfast. Room clean with a comfy bed but dreadful smell of foisty/damp. Reception staff friendly but some breakfast restaurant staff could be more friendly.

Great staff, good gym. No complaints! Breakfast was also pretty good.

It was amazing

Limited options

This hotel is perfect for Derby's nightlife literally a roly poly away from the bars and clubs

Staff were lovely and always very welcoming and friendly but the room was not very nice at all. The bed was extremely uncomfortable and the road noise into the room made it very difficult to sleep. The carpets in the room felt very aged which were quite stained as well as the ironing board being dirty which made me hesitant to use it.

Convenient for Derby city centre bars, music venues and restaurants. Helpful staff, good service and well kept pint from the bar.