服務態度良好，地點方便

Family room for five people is too small,and room facilities are too old.

The hotel is very old. It is not very clean enough from our point of view.

Cold damp room. They did not turn the heating on at night. The rom stank of cigarette smoke. Staff were lovely but did not make up for ran down cold rooms

It was freezing, they turned the heating off at night. It was damp, condensation dropped off the bathroom ceiling because it was so cold. Dry clothes hung in the wardrobe were damp in the morning music blaring till 1am. We stayed 6 nights, 2 night the fire alarm went off once at 3am. The staff were lovely but could not make up for the damp freezing cold rooms and little sleep

Parking ok. Breakfast limited, dirty plates and cutlery. Not what we expected having paid over £100 for the night.

Nice, clean & convenient. Good breakfast too

Room basic, but functional. Shower temperamental- v hot or v cold. Breakfast disappointing- no yolk with egg…rest quite dry and overcooked.

The room was absolutely spotless and the staff were very attentive.

Horrible room with outdated decor and bad odour. Avoid at all costs

Room was spacious and warm, staff were friendly and helpful. Breakfast was amazing.

Staff are lovely, hotel was well kept and handy for my stay.

No central heating came on at 6 o'clock after 2complaints wife wore her outside coat all night till bed time. Staff supplied heater that didn't work.took duvet off other bed to double up in bed we were sleeping in. Other guests complained as well.

Food and staff perfect

Der var ikke varme på værelserne, selv om vi gjorde dem opmærksomme på det. Der var kun varmt vand 1 morgen.

manglende varme på værelset selv efter gentagne henvendelser til personalet

Lovely staff. Very helpful. Very clean room and within walking distance of local buses especially in the daytime. Friendly staff member serving breakfasts and remembered your preferences. Would recommend to friends and not too far from centre of Glasgow..20 or 25 minutes.

Breakfast was good just a little slow.

The room is very clean, tall the staffs are friendly, helpful and welcoming

The room was cold heating wasnt working, also the tv remote would not work, i complained and after trying to sort the tv remote he gave us another room.