Staff was excellent

Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it

Very good service and location of hotel!

Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.

This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.

Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.

Problème récurent avec wifi, eau chaude et pression... cuisine très médium Le reste est ok

Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.

Goed gelegen hotel in een rustige straat in white town. Op wandelafstand van de dijk, het park en de winkelzone van Missonstreet. Heel veel restaurants in de nabije omtrek. De bediening in het hotel was prima. Niet alles wat op de kaart stond was verkrijgbaar. We informeerden of het er de volgende dag zou : ja natuurlijk maar in werkelijkheid natuurlijk niet, jammer.

Great everything but the room restroom.

It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.

Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.

Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.

部屋はシャワーのみで、暗くて湿気が多く、日本人には馴染みにくい気がしました。

Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.

room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.

Prijs /kwaliteit ruim voldoende.Ontbijt ondermaats.Mooie buurt en vlakbij betere,mooi gerestaureerde ,eetveilige hotels.

街中の便利な所にあるが，周りの環境は良くない。

Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!

This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.