The hotel was fully booked, they arrange us to another hotel and upgraded to apartments priced twice as our original booking. Furthermore, parking and shuttle service also free as compensation for us. A remarkable trip for us.

房間景觀不錯，乾淨整潔又舒適，早餐多樣化好吃，櫃台人員非常親切，但小鎮的路讓我拉行李拉到懷疑人生，還好回程有請櫃檯幫忙叫計程車到巴士站

地點方便，員工服務速度快，酒店餐廳水準高，價錢合理。

雖然check in時才知道不是在本棟，但房間出乎意料的棒，非常整潔舒適，早餐也很豐盛，非常推薦！

Location is good, next to the town square and easy to locate. Room is spacious and clean. Room facility is good, with a big Smart TV which you can even switch to YouTube if you are tired with their TV channels. Staff are nice, price is competitive. Highly recommended.

酒店位於廣場中心位置，方便到極 我地被安排左35號房間，不過冇電梯但要搬行李都好辛苦 房間算大，乾淨整潔，但枕頭有等如冇，太軟了！ 附近食肆都多，酒店旁就係出名既地牢餐廳，但要預約，不過服務好差好寸，唔食也吧，其他比佢好好多！ 酒店提供自助早餐，款式就少d,不過幾好食！最窩心既係如你要早退房，早一日去接待處同職員講聲，佢會安排一大份早餐套餐俾你，抵讚！

Here is a good place for family travel, Convenience place and comfortable room and quiet event near X'mas market, but here isn't easy for car part because police will be lock down market area and we need to parking our car far away hotel.

去完reception check in, 再帶我地去另一棟樓，我估應該係新d, 所有野都好新，好乾淨，唯一唔好就係無電梯，搬兩層都幾痛苦 地點係正市政廳好方便，但石地拖行李入黎又累又驚爛轆

Staff are very friendly.

酒店有電梯，十分近舊城廣場，走路只需約5分鐘路程，附近也有很多餐廳和購物點，位置十分方便！房間很大，但插頭很少，床的旁邊都沒有插頭充電，找了很久才有插頭位置。廁所空間小，也沒位置掛衣服或擺放物品。酒店房間整體一般，要求不高，為求行程方便度也是十分推薦的。

Unfriendly staff

Good service! Location is very good.

空調設定不易導致整個室內溫度異常不舒服 衛浴設備皆排水異常導致使用上顯得不完美 但是服務人員的微笑和熱情是足夠的和其他捷克人不同值得讚賞！

我跟我老公都很滿意這家酒店地點很好，很乾淨。除了一點，沒有浴簾。會讓浴室噴的濕濕的以外，都很不錯。

the hotel provides no air-condition and only a small fan. The window is small and the ventilation is not good.

I could not park in the city center and had to park somewhere else and walked back to the hotel.

The room are very tidy and clean, also hotel front desk staff are very helpful, when we arrived early 3 hours before, they can allow early check-in, even the room still clean up by worker. That's let customer feel warmest caused almost all travelers has been taken a few hours travelling time to Cesky Krumlov city. 房間非常整潔乾淨，酒店前台的工作人員也非常樂於助人，當我們提前3小時到達時，他們可以提前辦理登機手續，甚至房間由工人仍尚在清理當中。 這讓客戶感到最溫暖，幾乎所有的旅行者都花了幾個小時的時間前往捷克克魯姆洛夫市。

Everything is good except impolite and impatient receptionist.

我們被編排入住頂樓最小的房間33A號。 與我們所訂的"豪華房"嚴重不符。不單止房間小(最多15平), 在僅有的空間中的正中位置有一個T字形大頂樑柱, 基本上沒有活動空間, 否則任何動作都會撞到柱子。 房間是斜頂, 沒有窗戶, 只有二個小小的天窗, 而且其中靠床的天窗沒窗簾。而靠一邊床的床邊是斜著的房頂, 不能直身上床, 否則被撞頭頂。酒店沒有電梯, 但有一位很好的服務生(光頭先生)主動幫我們把行李搬上去。若女士自己拎行李, 一定而且絕對是吃力的。早餐中規中矩, 酒店地點方便, 服務一般, 除上述服務生主動熱情, 其他工作人盡顯冷淡。

沒電梯 行李別裝太重⋯⋯