Reception staff were excellent and were extremely helpful when taxis needed ordering. Very clean and Rituals toiletries a nice touch. Breakfast was good and the pool looked good although we didn’t use it. The hotel is fairly close to Gardaland although feels a long walk in the heat. Otherwise, it is a fair distance away from the train station, public transport is poor, and taxis are expensive. Don’t use Uber-quoted 40 euros plus for a 10-12 minute journey. My lower rating than I would usually give is for the absence of a kettle in the room. There was not one available from reception either so you had to go to the bar for hot water. Inconvenient for anyone but if I had a young baby and needed hot water for sterilisation or a bottle, then really not ideal. On a related note, rooms which are numbered in the 4000s are quite a walk from the reception area, so when booking, worth requesting a room close to reception if walking is difficult for you.
