Feel nice

Staff is friendly, bed is good. But other facilities are poor.. stain everywhere, on carpet, wall, light switch door....down light on top of the bed is keep flashing.... at night, I would like to find a staff, but no telephone in the room, i downloaded the app for live chat, but it say it is too late, so ask me to call a number, but the number is incorrect..... finally, I got to go downstair and look for a staff, which he was doing a checkin for 20 vistors, and i wait for more than 20 mins..

Sadly I had high hopes for this hotel but I would say it’s more on the budget side. Minimal storage, minimal TV channels, no Netflix, pre-made cocktails, no light-filtering curtains (so we had to keep the blackout blinds down as our window was above the busy car park), bar was more like a students union/airport pub, no decent room service options, mattress was exposed under the pillows without a cover (disgusting), floor lamp didn’t work, room was cold, no room phone for reception. I expected more so maybe this may have been an issue on my side. I would say that it’s a slight upgrade to a budget hotel.

Very nice stay

Money is being spent on the new extension but existing rooms need attention; air-con in all rooms hasn't worked for some time (they are providing small fan heaters), carpets are damaged, bathroom extraction is poor, awful paint touch-up to bathroom doors. This used to be a really nice hotel, please get it back up to standard again!

Nice clean big modern room

Staff and unexpected charges

it was nice to celebrate the new year with at the hotel

Room was clean but had damp patches over the ceiling in front of the bathroom, also bottom of the bathroom door looked like a dog had chewed all the bottom

Nice

It’s the most terrible hotel - is that a four star hotel ? It looks stylish from the look of the building, however, the experience the poor. Reception : no proper reception desk but a small square desk? I’m not sure what’s that at the beginning. Room: spacious but empty. Hope you get what I mean. No water , no bottled water?! This is the first hotel I stayed that bottled water is not provided. No telephone, you need to scan QR code to get what you want. However, there is no agent available to serve you. Service: I went to reception asking if there is any hair conditioner and slippers provided. The receptionist looked confused. Speechless 😶

Check in was the most impersonal experience Ive ever had Twin beds are always apart but our twin beds were so close together they were touching My bed everytime i turned over it squeaked which woke me up

The staff were lovely but the place itself is very tired looking. The beds were comfy but the rooms desperately need some TLC. I'm not sure it can class itself a 4 star hotel it definitely wasn't and quite over priced. The car park was awful. Dark and very little lighting making it feel quite unsafe if you were parked right at the back. Cars parked up on kerbs making it practically impossible to pass through and the fact that they charge £5 per day per car for the privilege! The reception and bar area was very rowdy and loud and a strong smell of weed both outside and in the hotel corridor. Genuinely not somewhere I'd stay again or recommend. The only saving grace was the food in the restaurant want to bad and the staff were nice.

Rummet var okay och mötesrummen var bra. Allt annat har stora förbättringspotential, speciellt restaurangens atmosfär och frukosten var under all kritik

Nice room and facilities (apart from the carpet lifting at the toilet door). Great fitness suite but shame have to pay extra to use it, and extra for parking

I cannot give a good overall rating to this room unfortunately, whilst the staff were friendly and the bed was comfortable the bathroom was not cleaned properly and the toilet in particular was quite filthy. Will not be staying here again

Great clean room

Very comfortable stay

Good Staff

Toda la atención y els servicio han sido impecables. Instalaciones muy equipadas.