Booking and access were easy after a long day's drive with two young children. Room was clean and just right.

It felt like home!

It was a nice overnight stay.

Unfortunately, a very disappointing stay. Room was dirty-noodles on chair, old sock under bed, hair in bed. Room in disrepair - window where my daughter slept could not close, she had to sleep with it open, curtains falling down, wall paper and paint peeling, walls were stained, plug behind bed not working , extractor fan barely working and stops, marks and mould in bathroom. Bed on wheels and moves, also uncomfortable. Pictures on website did not reflect the state of the room (room17). We would have gone elsewhere on arrival, but decided to stick it out due time constraints. I recommend not renting this family unit out, until it is fixed.

A nice friendly place

Thank you so much,you guys are doing good jod

What I like most is the friendly staff. The location is a walking distance to the closest supermarket. Easy access to catch a bus to the main shopping Centre.

Needed last minute accommodation. Fantastic service, really helped me out. Nice large shower, and had a great sleep in a very comfortable large bed. Highly recommend

Parking at the door, Free Netflix, spacious room, comfortable bed

The staff were friendly and very helpful

The management were wonderful and couldn’t do enough for you. The motel is older but the rooms were clean, comfortable and well maintained with a good selection of appliances and stocked with quality tea and coffee. All a single traveler could want.

Amazing place to stay everything is close an handy staff are great wouldn't stay anywhere else in Mackay staff go above an beyond to help an make the stay as comfortable as possible thank you to all staff for making our stay wonderful an thank you for everything

Very courteous! Helped me to check in late.

Spotlessly clean

Didn't like anything about the property everything was old worn out or broken. Extractor fan in bathroom broken, wardrobe door had to pull out around fridge to get into wardrobe. Sliding door onto patio rollers worn out hard to open, broken furniture on patio, very much overpriced for condition of property.

Upon arrival I was ‘investigated’ by the owner at reception, treated like a criminal, and rudely spoken to, while also being told that talking to much in reply to her questions made me look suspicious. ‘We get a lot of un-savouries here’ were her exact words. The place was clean but a dump, 100% would have been more comfortable sleeping on the floor, and there was no proper lock on the door main door, only a chain, the old asylum feeding holes next to the un-lockable door meant the little security you had was still at risk. The place may have been less concentration camp-esq if the owner had any true sense of respect and customer service. The next morning the people seemed seemed to have made a complete 180 in terms of attitude and outlook. But I will for the rest of my life avoid this place like the plague, and use it as a reminder to alwasy take the time to research before choosing accomodation! Marco Polo just across the way, was exactly the opposite and I would stay there every time I am in Mackay.

Staff were really lovely, my room was clean and it was in a very convenient location.

Was recently renovated clean but airport very close

Everything was fine

Friendly staff Good value Easy in and out