Overall Ratings & Reviews Rainbow Motor Inn - By the Falls

I have a great stay I just had gotten an injury

No coffee tea. Tims close by.

Table lamp missing light bulb, Smoke detector out of battery make sounds for a whole night and I called the Management nobody in the office and the next day morning I checked out at 7 AM

20$ for parking pass not advertised on expedia site

Timepass

We booked a queen room with a hot tub but when we got there we were told that it was "under renovation" and so a regular room was provided at a discount. This put a damper on the weekend since we were really looking forward to the hot tub. If you book anything be sure to also call the hotel to confirm the room.

Room had a heavy odour, 1/10 cleanliness. Couldn’t convince myself to sleep the night and left.

Clean room, place was basic but okay for me.

I woke up in the middle of the night with bed bug bites How disturbing. I google this motel just to find out 5 mnths ago they had a family bitten as well. Hotels.com how can you support a business like this that has no consideration for their guests. Please hold these Establishments Responsible. I will never stay here again !and i will let everyone I know. What happen to me

The front desk area looks like someone is living in it. Dirty dishes and garbage all over. The room was gross. Dried urine on the floor in the bathroom. There was not a clean surface anywhere. I slept in my clothes because of the whole non-hygenic vibe. There was no hot water coming from the tao in the bathroom just from the bath tub. The towels had dirt marks on them. The only reason i didn't leave was because it is right across from the olg stage. My destination.

Room was cold and small. No conveniences.

No complaints other then parking was not free

On checking in I was not given a password for the internet.There was only one plug in the room, no plug in the washroom for my husband's shaver or to plug a nite light in. The room was cold even set at 90. The bathroom was freezing, you'd have to run the water forever to get hot water, and to make the bathroom warm enough to get wet and not shiver. Such a waste of water. I chose not to shower as I knew I wouldn't be able to get warm. The TV was not checked to make sure it was working and there was no instruction to how to operate the cable. I was hoping since it is so close to falls view casino that I could save money by staying here. Maybe in the summer when it's warmer. They need to put a door sweep on the door as there is a real gap letting light and cold air in.

Didnt like internet ..kept kicking out..tv channels ..only 5 and all U.S.. channels..had a small dog and they put us on second floor even though there were only 3 othercars in parking lot..no rooms available on first floor apparently ready..had to carry dog down and up cement steps which became icy..website stated a restaurant and coffee/cafe on premises..they didnt exist... no coffee machine or hairdryer in room..heater shut off and 10 seconds later it came back on..no a great sleep..garbage all over on the first floor parking lot area never in the 50 years of travelling have i been so upset at a place..don't book this place

Our stay was ok. Room was clean, but just not up to date.

I liked the cost. ,but you get what you pay for .Toilet didnt work properly ,entire room was outdated, they rent out parking spots in their parking lots for non gueats which is small and cramped as is.The room was dirty looking ,the office for check in was very messy ,unorganised ,and a lot of clutter ,it beeds to be cleaned up ,all over .Wont be going back .Unsaftisfied with my stay

This hotel is ok if you are looking for somewhere to sleep shower and is inexpensive.

RUN. DO NOT BOOK. I would park my vehicle here but that's about it. My partner and I booked a room here, tried to stay here and couldn't. The room was filthy dirty from top to bottom. Glass surfaces dirty top and bottom, some type of red substance (likely blood) on the wall in the bathroom that I had to clean up, the tap in the sink was so loose it sprayed water all over the bathroom. There was a 1" gap under the door letting cold air in. The heat did not work. The bed linen was old and not the freshest. The hot water took at least 3 minutes to get luke warm. If you like throwing back to the 80's and being the remote control for the TV like you did as a kid, then you would love this room. But wait, there's more! The baseboards haven't been cleaned since 1987, the snap together vinyl floor was water damaged by the window, the couch was like you were surfing the biggest wave and the bed was the most uncomfortable thing you could ever lay your body on. The staff....Oh what a joy they were. The manager was extremely snarky, condescending and downright ignorant. He immediately got defensive and angry when I told him politely the problems we had with our stay. He asked questions like, "Have you ever stayed in a hotel before"? Yes, as a matter fact I have and this isn't one. The manager is so wound up in his delusions, thinking his beds and sheets are the same as the highest end hotels in the industry. This place should be condemned and bulldozed down

Jet tub did not work which was disappointing. Room was clean. Lady at reception let us keep our bags there while we waited for our ride past check out.

it was so close to olg stage and casino and tim hortons