希望办理入住的等候时间能再短些，提供蜜月旅行用品能及时送到，我们将会觉得更为完美

Everything is good, but the beach is not good as Praslin Island.

I seldom write comments after visit unless the experience was either too good or too bad. This time, the latter. 1. Found lizard in the room 2. No complete replenishment of every daily item (first day is water, second and fifth day is cotton buds, sixth day is beach towel, third and fifth day is showing gel) 3. Food at the Crossole restaurant is under average (bulky yet without quality) 4. Poor attitude of restaurant staff and receptionist as they tend to focus on the Westerners and are unwilling to take comments (just keep nodding their heads without listening) 5. No accessibility to Wifi except own room and the main reception (poor connection even in room so that I had to switch the router on and off again and again) 6. Full board does not include drinks which is misleading so need to be charged even for s bottle of water (if drinks are excluded, and Hotels.com makes this known clearly to us, I won't consider this hotel at all) 7. Location in the middle of nowhere. Except the beaches (actually only the North Beach is nice, the one on the south coast was too shallow and with granules / pebbles) 8. Poor connection between the North and South Beach, as boggies do not have fixed schedule of departure and are likely to skip remote part of the hotel (say at far end) unless they have to drop guests off there. In general, won't stay there again and I could say this hotel is far below average taking into account the level of price that I paid for the room

非常美的地方，也有特色，环境布置合理，一键式服务狠贴心方便，管家服务有中文，非常有用方便。 入住送了蜜月礼物，起泡酒、点心和沙滩包。非常贴心。 南部海滩虽然不适合游泳，但每天退潮时可以走到对岸小岛也是非常开心的景观和体验！北部海滩非常美丽安静，也很喜欢！ 唯一美中不足的是地处偏僻，还好有租车去哪里都可以，预定的半餐真是狠明智和最经济的选择。

Nice big hotel with many swimming pools, acceptable food and price, a bit disappointed on the breakfast, frontdesk manager quick turnaround on solving issues

果然是国际五星，非常赞，尤其是当地餐，很好。只是南北两个海滩，可能是潮汐问题，海水不通透，不适合浮潜，但是，南区退潮时可以走到小岛上去，那里可以浮潜。另外，这个酒店很大，非常适合在酒店里发呆、徒步、游玩。另外，北区大门口是公交总站，出北区门右拐不足20米，有个当地小超市，很平价，包括方便面、啤酒之类都有。而且北门外还有个快餐车，汉堡、TAKEAWAY之类均可。

Amazing stay and 7 stars customer service. Many thanks to Raj the manager of the Corossol restaurant who has been so nice to us and supportive to all the staff who provided an incredible service and made our trip with out baby unforgetable

It was like a paradise, Thank you

Great location, not very good good, quite expensive…

A estrutura do hotel é fantástica. Porém o atendimento da equipe do hotel ficou devendo.

Sehr schönes Hotel und toller Service.

After being greeted so warmly by gate security, the tone was set for service excellence by the Constance Ephelia team. We stayed in a Jnr suite, which was well presented and large, with a beach/sea facing view. Room cleaning staff were excellent, twice a day the room was seen too. There are 5 restaurants on the resort, all very nice delivering great food, and various types to keep everyone happy, and themed evenings to give additional variety, we went half board, which was perfect, full board given the amazing food would have left us in a food coma each day. There are also multiple bards for afternoon or evening drinks, with evenings offering live music. There are 2 main beaches, north and south, each offering water sports, the south beach is quieter and our preference, however the tide effects watersports here as its shallow. When I booked, I contacted the hotel and they arranged transport to and from the airport. Special mention to Crispin on reception, who went above and beyond on assisting me.

Overall this is a gorgeous hotel and definitely honeymoon worthy. My main complaint is how difficult it is to book the restaurants - we only stayed 3 days and arrived and there was NO availability. They managed to squeeze us in early and late 2 nights, but why not have enough availability for all guests? It’s a shame it’s not adults only - there are very few kids, mainly babies, and it’s awkward for everyone when there’s one baby at breakfast crying in amongst all the couples. It’s fantastic having two beaches. The food was great, the layout of the buffet could be more spacious (and what’s with the neon lights?!) and the coffee is awful. Better coffee, free bikes for everyone, better availability of the restaurants and adults only would be 10/10.

Ihana paikka, poikkeuksellisen ystävällinen henkilökunta. Vaikka alue on suuri kuljetus alueen sisällä toimii. Täällä on paljon tekemistä hyvä gym, tenniskentät, vaellusmahdollisuus ja tietenkin upeat rannat.

We spent brilliant 10-night vacation at Constance Ephelia and would fully recommend it!

Tolles und riesiges Resort mit vielen Buchten und schönen, weißen Sand-Stränden. Essen- und Frühstücks-Buffet phänomenal. Zimmer perfekt.

Service, facilities, great view from the room

Trevlig resort

My experience here was superb, amazing staffs and lots of fun activities to do in the resort. Overall it was an amazing experience and would definitely come back.

Allt var bra. Maten, servicen och faciliteterna och boendet och stränderna