Very friendly and warm staff. The hotel was beautiful and the room was excellent.

Le Germain never disappoints. All the staff we encountered were attentive, friendly and helpful. Erwin specifically went the extra mile to ensure our stay was perfect!

We loved this hotel! The rooms are so nice and the location is perfect!

Room was spotless

I did not appreciate that the heating level is capped at 25 degrees and the actual room temperature did not go higher than 23 degrees. It was really cold in Calgary and I would have appreciated the flexibility, that others hotels are providing to their guest. So this was extremely annoying

Staff were amaxing, room was great.

Everything was top notch

All around perfect, the room, the staff, the whole vibe of it all.

Great

a fantastic experience, the staff were super helpful and friendly. Everything was clean and exceeded expectations.

The best

We decided to treat ourselves to a staycation for Valentine's Day and usually love this hotel but there were problems with the temperature on the floor we stayed on this time. We were unable to adjust the temperature to cool the room down. It was so hot in the room that we felt sick and almost left in the middle of the night and did ultimately leave before 6am. We did call to let the front desk know at 2am and they said they could send maintenence shortly but we didn't want to wait up for them at that time. We also heard others complaining by the elevator in the evening and the hallway was just as warm. Disappointed in this experience after paying so much to stay.

Exceptional service everyone went above and beyond our expectations A later checkout was permitted The room was huge with all the amenities needed plus more. We definitely will be returning the next time we’re in Calgary Great location as well!

Room felt cozy and had a very sultry vibe.

Superbe hotel, well located

Had a wonderful atay

Great experience, awesome room!

Room was spotless and clean. Cem, the Concierge, was great - so personable and accommodating!! All of the staff were so friendly.

Great service!!!

Dated hotel rooms, expected nicer property for the cost.