The Broughton Hotel By Greene King Inns

探索 The Broughton Hotel By Greene King Inns
8.0
非常好
基于 286 条评论
清洁度

8.2

客房舒适度

8.0

地点

8.2

服务和设施

8.2

旅行者评论 The Broughton Hotel By Greene King Inns

每页评论数
20
40
热门评论
chi ho
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 130几周前

Hotels.com verified review

Good price and ample space
Stephen
icon-
6.0
/10
评论于 13几周前

Hotels.com verified review

In my opinion the property is in much need of a refurbishing. I spend several days a week in hotels and it still staggers me that logistically can make a huge difference in your experience even though you can pay the same price for your overnight stay.
Alex
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 15几周前

Hotels.com verified review

Very freindly staff in my visit.
danielle
icon-
10.0
/10
评论于 15几周前

Expedia Group verified review

Lovely stay, wonderful friendly and helpful staff. Room was comfortable even if a little dated, would 100% stay again.
Uko
icon-
8.0
/10
评论于 18几周前

Hotels.com verified review

The staff were professional and helpful. The breakfast was freshly made and nice. The room was clean and I enjoyed my stay.
WILLIAM
10.0
/10
评论于 19几周前

Expedia Group verified review

i love the room and everthing
Matt
6.0
/10
评论于 20几周前

Hotels.com verified review

Parking was busy, lively pub, food was ok but a little pricey.
Jason
8.0
/10
评论于 24几周前

Hotels.com verified review

Good quiet hotel, a little rough around the edges but bed was really comfy.
Linda
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 29几周前

Hotels.com verified review

Room clean but bit shabby. Beds lovely & comfortable. Very accommodating moving us to a downstairs room
sarah
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 32几周前

Expedia Group verified review

I sent this to greeneking Iam writing regarding the room my mother and I stayed in on Christmas Eve. While the room was a reasonable size, it was extremely dated and had visible dents in the wall, which immediately suggested poor maintenance. However, the bathroom was the main issue, and it was in a condition that should never be offered to paying guests. The attached photos show mold along the caulking, rusted and corroded fixtures, cracked fittings, and clear signs of long-term neglect. The bathroom did not feel clean, safe, or hygienic. No guest should be expected to use facilities in this state. In addition, the WiFi was unusable throughout our stay, forcing me to rely on my own mobile data. Combined with the dated décor and the condition of the bathroom, it is evident that the room is in urgent need of refurbishment. I am also concerned whether other rooms are in a similar condition, as these issues appear to be ongoing rather than isolated. Given the impact on our stay and the condition shown in the photos, I am requesting appropriate compensation or a refund. This is a reasonable and justified expectation based on the evidence provided. Please confirm how you intend to resolve this matter. If I do not receive a response within 7 days, I will escalate this complaint further. Regards, Sarah -
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Eddy
10.0
/10
评论于 35几周前

Expedia Group verified review

Yes the staff was polite, amenties in room good. Good food, plenty of space, room clean
Richard
10.0
/10
评论于 39几周前

Expedia Group verified review

Clean room, super friendly staff. Only negative is bathroom is dated.
Karen
icon-
8.0
/10
评论于 45几周前

Hotels.com verified review

Reception was very professional and welcoming
Rochelle
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 46几周前

Expedia Group verified review

The room was quiet and comfortable. A few areas of the hotel, including the room, could use some touch up and newness. All of the staff we encountered were very friendly. We chose to eat at the restaurant, as it was convenient, but the set up surprised us and we found it not to our liking. Very very little interaction with the staff, as it is completely app based ordering. Our drinks (in bottles) were dropped off and the person was gone, before we could ask for a glass. So that had to be collected from the bar. When the food was brought to the table, we were directed to get our own utensils, etc. from the condiment station along the wall. Not a single staff person came by after that to ask how our meal was. If possible, I would give the restaurant a lesser rating separately, as the hotel was fine.
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Aden
icon-商业
商业
10.0
/10
评论于 47几周前

Hotels.com verified review

Great value stay. The room was comfortable with plenty of space.to work and relax. The pub restaurant next door was excellent.
Lai Ming
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 52几周前

Expedia Group verified review

Shower water pressure is really bad, you cannot wash your hair properly at all.
natasha
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 53几周前

Hotels.com verified review

Large room, comfortable beds, close to MK bowl for events there, friendly staff, good food at a reasonable price
Khal
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 54几周前

Expedia Group verified review

Bed could’ve been a bit more comfortable food options were good in the hotel but could be better. Building and decor bit dated and in need of an upgrade
Crispin
10.0
/10
评论于 55几周前

Expedia Group verified review

Lovely stay and enjoyed the four days
Maurice
icon-商业 双人入住
商业 双人入住
6.0
/10
评论于 56几周前

Expedia Group verified review

Most nights peaceful except Saturday night all night. Bathroom needs new basin taps and very noisy cheap extractor , no aircon and window very difficult to open staff very helpful and friendly
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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