The internet in room 102 was very low to not working. I could not work from my laptop. Please improve the wifi for every room in the hotel. I have stayed before with the same issue of bad internet. It is 2026 with fiber optica in Loreto.

Only issue was the problem with the internet. The hotel was wonderful, clean and large. Staff was great. Please try and update internet. Thank you for wonderful experience.

Nice place. Nothing exciting but very convenient to bus station

Room and facilities very clean. Bed way too soft and pillows of poor quality.

Entire property was clean and well kept. Staff efficient and courteous. The convenience store on site was helpful. Love the kitchenette. Especially refrigerator with freezer. Quiet.

Great room, kitchenette, toaster & blender too, tv with many channels. Rooms cleaned well every day, great staff. Lovely pool & hot tub, towels supplied. Breakfast included. The downside was bad internet, spotty in many areas, rooms, on various levels, lobby & restaurant. It would drop off or not work ag xll.

The room was very clean, bed very comfortable and kitchen well stocked. The hot tub was not working so kind of disappointing. Great to get breakfast in the morning!

Very friendly staff, great restaurant and store on site, beautiful pool and nice room

Clean rooms, pet friendly, great pool area, restaurant right on site and the staff was very friendly.

Loreto is a quaint wonderful town and the people are friendly and worldly. The hotel is pleasant and nice as well as the staff , we appreciate the kind and professionalism that this hotel offers it’s guests

The hotel and staff service was great. My only two issues were the WiFi signal in my room was almost not existent, I had to step outside by the pool area just to do basic stuff online, and the water temperature for the shower was barely warm didn't matter at what time, but overall it wad good, I always stay at this hotel when going to Loreto

Had a wonderful stay. The penthouse was beautiful. Majority of the staff were extremely friendly, but a couole were rude to my daughters and I.

Muy bonito, muy confortable y limpio

War insgesamt ok

Very clean but Luke warm showers turn up the heat

Clean room. Nice hotel staff. The restaurant staff seemed not to value customer service. For gringos anyway. We waited extra long for orders, and had to ask twice for our coffee and food.

SEGURO ESTACIONAMIENTO

Clean rooms and great staff

Excelente lugar Cuenta con un personal muy amable Gracias

Personal atento y excelente lugar. Únicamente mejorar la atencion en el restaurante.