房間沒有水機，酒店廚房下午已經下班，所以沒有熱開水供應。

Even the room is small but overall is clean and good location, frendly staff, great price for travellers.

Limpeza impecave, espaço muito bom, funcionários educados e gentis e café da manhã simples e gostoso.

Billederne levede på ingen måde op til det virkelig. Morgenmaden var helt håbløs

La chambre etait super

Værelset er fint og rent, køligt da vinduerne ikke er tætte, men det kan forventes i London. Det gode ved dette hotel er at, de har en lille radiator, der hjælper en del på varmen.

Clean room, courteous staff, lots of food options nearby, walking distance to two Tube stops. It's an old building, so sound insulation is understandably not good. But I was luck my neighbors were quiet, except for one.

Bra hotell för sitt pris. Det var fräscht för att vara London

Tudo foi muito organizado e pontual. Desde a chegada, os funcionários foram muito receptivos. Como chegamos muito antes do check-in, os mesmos nos instruiram a ficar na salinha de espera enquanto organizavam o quarto. Tentaram adiantar, porém estava indisponível. De qualquer forma, foram super solícitos e super prestativos. O quarto estava em excelentes condições e muito confortável, além de ser bem localizado, sendo próximo ao metrô.

Très bon accueil, propre

Alt var iorden - rent og pænt. Behagelige personaler

Bra område

Yes

Great value for money, clean room, comfortable bed, ensuite and good location

Venligt og sevicemindet personale. God morgenmad.

Room was clean and fine for a 1 night stay. Breakfast was basic but efficient service. For the price, it was very reasonable and I’d look to stay again. Great location and affluent surroundings.

The check in process was quick and easy. I was able to check straight into my room, a couple of hours early. Unfortunately, I was given a room downstairs, under the stair case and right next to the breakfast room. This meant the stairs were load and hallway noisy until 0100 and loud voices were heard from the dining space for breakfast from 0600-1000 which was very frustrating. Without a doubt, the worst room in the hotel I’m sure. Breakfast was described as included and the main selling point of the hotel, but unfortunately just continental. Limited to 4 items (including drink and additional butter / jam etc). Further cooked food came at a cost. Also, my second day, I was told to return as there were no tables free as I followed the instructions at the door and “waited to be seated”. 3 different groups then came in and sat down by themselves, despite me standing there. When I then did the same thing after waiting 10 minutes, I was told to move. Staff were very slow to respond to requests. Location is perfect. Great restaurants and shops nearby. Walking distance to lots of tube stops.

Ich bin mehrmals im Jahr in London und hatte gehofft, dieses Hotel für weitere Aufenthalte buchen zu können. Die Lage ist für mich perfekt und dass das Hotel eher einfach gehalten ist, stört mich nicht. Das reicht für meine Ansprüche. Allerdings hatte ich noch nie so ein schlechtes Bett. Die Matratze gehört auf den Müll und nicht in ein Hotelzimmer. Sie war so durchgelegen, dass die Metallspiralen deutlich zu spüren waren. Nach 2 üblen Nächten bat ich um einen Zimmertausch. Die Lady am Empfang wies das ab und versicherte mir, dass die Matratze geprüft und ausgetauscht wird. Als ich abends zurück kam, war noch die selbe Matratze im Bett, sie wurde wohl nur umgedreht. Ich bin sehr entäuscht und wütend. Sehr schade, dass die Belange der Gäste nicht ernst genommen werden. Da buche ich demnächst wohl doch lieber in meinen bewährten Hotels in London.

Appalling customer service . Took 12 hours for a ‘prompt’ reply in messaging . Had to walk 150 to check in then 150 back to the annex then 150 to go and get water ; couldn’t go in coffee room as kids throwing cushions around . Bloke on reception did nothing. Breakfast was rubbish and staff were miserable in attitude - worst hotel in London

Clean