The hotel is fine. Used to be high caliber with resturant and staff. Now seems a bit rundown and all electronic re door codes etc. In general staff friendly and responsive. Key point is this area of london has went super down hill.

Easy parking nearby at Covent Market. Staff have voucher for reduced rate. Near Richmond Row and many restaurants and OHL Knights and Grand Theatre. Spacious rooms. Soaker tubs. Nice aesthetic. Free refreshments in lobby. One of my favourites in London.

Love this hotel

Counter Staff were professional and courteous- Very private and clean rooms.

Good location

Really nice quirky property. Stay was great and very quiet. Really comfortable bed and pillows, nice large room size.

Interesting check in process and very welcoming lobby with flavoured water, coffee and a candy bar! The room was spacious and had everything we needed. The “courtyard view” is a strange interior area, but did let some natural light in. My only real complaint was the mattress. Comfortable in its own, but if sharing you could feel if someone was breathing too heavily. The opposite of do not disturb. Not a great sleep because of it. Otherwise, loved the robes, the bathroom amenities, etc.

Great hotel. Very comfortable, great location close to rink and parking was easy. Would definitely stay here again.

Clean room, quiet even on busy night, close to venue!!

Staff was very helpful and kind

Parking was conveniently across the street. Room was fantastic. Super close to the venue we were going to. Unfortunately the area the hotel is in is not the greatest.

Reasonable accommodation for a reasonable price.

Get the ticket from the machine and ask the hotel to set up the special rate. Otherwise it will cost you double

Great location, great room and amenities. Great little hidden gem!

The room was amazing!

We've stayed at Metro many times. It's very convenient if you are seeing a Knights game. This time we had a room that faced inside the building (as opposed to Dundas Street). Room was comfy for one night but the layout of the room was a little strange. The bathroom drain didn't work super well. Minor stuff as this is a reliable place to stay in downtown London. We'll be back.

Excellent location and clean linens and towels! Could use some heavier doors to block hallway noises, but overall a quiet place.

Absolutely loved our stay! Would definitely be back to stay again

It met my needs but was a high price point for the lack of amenities and limited concierge service. First time I’ve spent time at a hotel where there is no concierge available throughout the evening. That being said the staff was nice when they were there and the room was mostly clean with the exception of hair on the bed.

Clean and quiet. Would stay again.