入住酒店時, 已訂2間客房, 但到CHECK IN 時, 酒店負責人說有一間取消, 但由此至終並沒有取消。幾經交涉, 酒店安排另一間客房, 但個刻的心情已受影響。所以入住時, 必定要SEND EMAIL到酒店確認訂單。以免影響旅行的心情。

Hotel perfetto per muoversi a piedi e godersi la città.

Beautiful rooms. Very clean. Staff were very friendly and helpful.

客室は広く清潔でした。アメニティも十分に揃っています。どのスタッフも親切です。 建物の内装、客室、スタッフの対応の全てが素晴らしいです。

cleanness, central location,

Empfehlenswert!

ヨーロッパの昔ながらのクラシックなサービスを提供してもらえるホテルでした　朝食メニューも種類は多くないものの、ひととおりあり質も良かったです 便利な場所にある一方でホテルの周囲は大変静かでした　要人が近くにいるらしくアーミーが24時間見張りをしていて不審者には声をかけていました

Danke dem Team der Rezeption für die großartige Unterstützung auch das Housekeeping macht einen großartigen Job, sodass man sich rundum wohlfühlt.

All the staff here are very friendly and helpful! The hotel is very beautiful! Great amenities here. The rooms are the perfect size, comfortable beds. Off the busy street, makes it a quiet stay! Very safe location.

Our room was both spacious and spotless. The hotel itself is gorgeous, with a big open air lobby. The included breakfast was fabulous, offering all kinds of protein and carbs. I highly recommend this hotel when staying in Palermo.

The entire Team is very friendly and professional. They made our stay very enjoyable and offered lots of help and information. The entire facility is beautiful and the room was great, clean and in very good condition. Food quality and variety are great as well as the first class service provided. Thank you for making our stay so very enjoyable.

Overall, this is a good hotel. Only because it is super large, we need to walk a long way to get to the room.

Excellent traditional European hotel with friendly, attentive staff Complimentary full breakfast, served buffet style in the dining room was delicious, including fresh squeezed local orange juice that was amazing. Very convenient location to sightseeing and restaurants.

The hotel is beautiful and well-maintained. It is in a great location and walkable to everything! We stayed in the deluxe suites and were impressed with the size and updated design. I would definitely recommend!

Great place. Shower water could have been hotter.

Not the most helpful reception , didn’t get platinum perks at all .we asked for a late check out since they didn’t upgrade we assumed we would get at least this perk but no they requested 125,- $ for that which we payed. At one point receptionist ladies even wanted to see my expedia level which i showed but still they didn’t care. Other than that hotel is an average 4 star keep expectations accordingly.

Great location. Grand but a bit tired looking. Buffet breakfast with variety but not high quality.

The reception staff were kind and professional at check in and gave us good recommendations for dining options in the hotel. Our room was lovely, spacious and clean. We enjoyed a very tasty dinner in the main hotel restaurant where we were greeted by friendly professional staff. The meal was delicious.

Property is of historical value. A converted convent with beautiful courtyard being well preserved. A unique hotel. Room is renovated and easy access to centre of Palermo attractions.

The property is located in a great location and you can walk to all dining and shopping areas. It is a rather old property and it shows.