Staff, location, easy check in.

Excellent service - room clean and tidy. Frances carried my bags upstairs for me which was very much appreciated as I have knee issues.

Hosts were lovely! Really impressed at how fresh, bright & clean everything was - seriously think on these attributes- the best motel I have ever stayed at!!! (Thinking a recent makeover?) Refreshed pool area & trampoline if travelling with kids/ summer travel. I did have a slight hiccup with the very high step out of the shower ( old, inherited plumbing situation) - but was gratified when the host was open to the suggestion of a non slip step, rather than being defensive of the situation. Perfect stop over, or longer stay, walking distance to great eateries.

Room was very tidy, Francis and the other staff member we met were super friendly and wonderful. Francis was such a lovely person, made us feel very welcoming from the beginning :) Would definitely stay again!

Have been before, will definitely go again

Lovely couple manage/own this motel. Very helpful, friendly and nothing is a problem. Would suggest this place to anyone.

Friendly staff and survise. Rooms are very warm and comfortable

Very accommodating. We arrived sort of late in the evening and warmly welcomed and they organized our room for us. Lovely couple runs the place. Would happily stay there again.

The spa with trackside on the tv.

Security light going on and off all night was a real dog to put up with , otherwise very good

Very friendly people! Very accommodating

Could not fault this motel really lovely owners

Getting used to the train noise didn't take long

Loved our overnight stay with The Gateway. Our only negative comment is re the noise of the freight trains.

Very friendly and helpful survise and well maintained

Great motel in Waikanae. Spotlessly clean, lovely sheets and everything you need. Thanks!

Really enjoyed our 2 night stay with 5 people. Fantastic service from owners, unit was very clean and tidy, comfy beds with plenty of room for all of us. Highly recommended

Good value for money.

enjoyed it was close to everything just felt very comfortable

Great place to stay when visiting family in Waikanae. Easy motorway access. Walking distance to the Waikanae shops and the suburban train station. Not ultra modern but everything you need and comfy beds.