An overall comfortable experience with good service, but suffered a few minor hiccups such as one elevator not working and keycard locks into the hotel not working as intended in the car park. Overall a decent stay.

Nice to have Indoor parking Good Room spacing and cleanliness

Good service. Polite and helpful. Quite and comfortable. Clean and tidy. High security. Food delicious. Easy parking.

Great service

All the staff were lovely, very welcoming.

Clean room

3rd visit and never disappointed. Always clean rooms, clean facilities, quiet location and clean hotel.

Hotell som levererar vad man kan förvänta sig av ett förorts hotell nära London. Rent, trevlig personal och ett plus då man kan beställa omelett som tillagas på beställning.

Room lovely,staff very friendly and polite.

Clean room and great parking. I use this hotel for early flight from Heathrow and you always get a good night sleep and don't have to worry about parking your car.

Was nice and friendly staff. Only con theres no jacuzzi. Breakfast was good. Complimentary birthday platter.

Great experience here. Spa and pool were excellent and large, great food options both at dinner and breakfast. Evening food was slightly pricey but excellent quality so fair really.

Overall we had a nice stay with our young children. The hotel is more corporate than family friendly. Very rule focused on making sure children are well behaved especially in the swimming pool and was reminded to stop my three year old not to occasionally scream in the pool fron excitement which dampened our experience. Nice breakfast and friendly restaurant staff. Reception staff could be more inviting. Rooms were clean and of a good standard. Also am wondering how long it will take for us to get our £75 deposit back that we had to pay on arrival.

Great service, very nice breakfast

Excellent hotel overall. Very comfortable, cleaned and well located.

Staff very welcoming and bar staff very knowledgeable and pleasant.Bar meal on Friday evening was ok,had to ask a couple of times for the correct order.Breakfast was again ok,hot selection needs attention,maybe batch cooking rather than huge amounts cooked at one time?Due to family priorities didn’t use the spa unfortunately

Hotel was booked so that we could use the swimming facilities as a family. When we called the hotel they stated anyone under 16 has to be with an adult, however nothing regarding under 3year olds. We were upset to be told this when checking in, as we booked an extra day so we could enjoy the facilities, had we known this earlier we would have stayed at a different hotel which did not offer these facilities. We do not feel it is clear on hotels.com. And reiterate had we known we couldn’t use the facilities we would have booked a different hotel.

It’s the perfect place for a peaceful getaway as there’s nothing to do there but relax

Very customer centric and a great sense of service to satisfy the client

Modern building