An overall comfortable experience with good service, but suffered a few minor hiccups such as one elevator not working and keycard locks into the hotel not working as intended in the car park. Overall a decent stay.

Nice to have Indoor parking Good Room spacing and cleanliness

Good service. Polite and helpful. Quite and comfortable. Clean and tidy. High security. Food delicious. Easy parking.

Wonderful staff and lovely food.

The food was lovely breakfast had lots of options and the dinner menu was fantastic! It was a shame we couldn’t dine in the restaurant as it was only allowed for people ordering the set valentine menu .. so we ate at the bar. The swimming pool was cold which was unfortunate. Along with staff cleaning out the drains in front of us by the showers as we swam. But the sauna and steam room and gym facilities were good along with robes to walk down in from our room. The £75 deposit per night was not exactly nice as I did say you already have my details and I didn’t want to use the mini fridge in the room and did not intend on breaking anything. If it was £75 deposit for the whole duration that’s understandable. However £150 deposit was a bit over the top seeing as we already paid over £246 pounds and the deposit took longer than the 24 hours they stated to come back.

Rent

Nice rooms, great bar and restaurant and spa facilities. Really nice staff.

A bit far from Reading and kind of in the middle of no where. Great breakfast and nice staff at breakfast. Pillows are terrible and very short and soft plus towels definitely very worn out and should’ve been replaced years ago.

good staff and convenient parking

Nice hotel, happy with our stay.

Outstanding stay here. The hotel is lovely, so clean and new. The breakfast in particular was fantastic, a full fresh selection and lots of gluten free options. Honestly everything was great, staff were all exceptional and the facilities were also fantastic.

Varied bar options for lunch and breakfast was fresh, service was cery good

Do not stay here in December if you want to get any sleep! My room was over the venue for a large Christmas party so there was loud music thumping into my room until midnight. I wish I’d be advised of this at booking - I would have changed it - or at check in - so I could have bought ear plugs.

What a beautiful hotel I enjoyed my stay here. The staff and all the amenities were fantastic I loved my room and the breakfast was too good I will definitely book this hotel again x

Clean, quiet, curtious

Room was good. Breakfast was good. Reason why 3 stars, family ( with kids ) basically can't use pool as after 10am no kids allowed which is not great :/

Clean room, good car park, all good amenities

Nice

Great service

All the staff were lovely, very welcoming.