综合评分和评论 The Muse Amsterdam Boutique Hotel

今年9月2號入住這間酒店，預計四天三夜的行程安排，但是有些問題必須要提出來與大家分享心得，請各位網友千萬注意， 一，應該是抽水馬達聲很大，房間隔音太差，但是酒店居然放耳塞給房客？！真的是太誇張了。 二，冷水開關有問題，要不然就是很熱的水，要不然就突然間變冷，而且水量很小。 重點是浴室沖澡的空間太小，身體常常會碰到牆壁或者是玻璃門。 三，第二天下午回到酒店後發現員工根本沒有更換浴巾和清潔垃圾，到樓下櫃檯詢問後居然有一位服務員很不耐煩的說他們三天才更換一次，我就覺得很莫名其妙，我並沒有要求更換床單或枕頭套，我只是要求更換乾淨的洗澡浴巾和清潔垃圾桶，只不過這位員工的態度非常差一副氣沖沖地上來拿了乾淨毛巾還說我們是三天才換一次的，這種素質真的是非常令人不解，後來另一位員工解釋說清潔人員通常會先把離開退宿的房間先清掃。然後再回來清潔續住的客房，應該是清潔人員忘記了，特別又帶了清潔人員上來清除拉圾桶的垃圾，但是居然把放在浴室門外的拖地布，放成洗臉毛巾，害我們沒有用，避免下一個房客拿來擦臉，這一連串的錯誤代表員工嚴重的訓練不足。 四，客房內沒有電話可以和前台聯絡，這幾乎是不可能的。 五，客房太小，房價和面積完全不能相比，因為居然兩個中皮箱沒有辦法同時打開，否則就會造成浴室門沒辦法關起來。隔間設計上明顯就有缺失。 六，等我們再次回到房間，居然發現小枱几下面有前一個客人留下的一顆糖，居然清潔人員沒有看到，真的是很難以置信。 以上這些缺點當我同櫃檯小姐溝通的時候，居然告訴我說酒店老闆荷蘭人都知道這些問題，因為有許多客人都有反應，但是這位老闆老神在在也不想再做進一步的更新或管理，這點真的是讓人非常感到很納悶和不解，因為這些除了對酒店形象造成嚴重的傷害外也同時對訂房網站評語的公正性產生嚴重的懷疑和打擊其權威性的形象，真的是有種被欺騙的感覺，反正我下次來阿姆斯特丹絕對不會再住這間酒店，而且會同所有的親朋好友說下次來荷蘭阿姆斯特丹千萬不要再入住這間酒店，這個酒店的形象將會被自己的態度打敗，真的是連一顆星都不想給，太遺憾了。

Convenient location, close to tram station. However, room is quite small, could bearly open the suitcase, lighting is too dim, shower space is too small.

房間有免費mini bar及濃縮咖啡，飯店一樓也有24小時的自助咖啡☕️空間可以愜意的享受，走出去就有tram可以搭乘，交通很便利，唯一的小小缺點就是房間有點小，走道窄的很難打開行李箱，寬度大概只能允許一個瘦子通過

The room was on the last floor. It was a loft. Very interesting, but a little bit tiny. The pillows were too high, but the bed was very comfortable. Only one thing was very annoying that was the bathroom’s door. It was noisy when we touched that, no mettre closed it or opened it.

什麼都好，只是離中心有點遠，自在行會非常讚，可是如果你喜愛夜生活你要心理準備坐tram bus需要20多分鐘才到中心區

房間略小,與中央車站有段距離,要乘搭電車才可.但五分鐘內可步行至博物館區,同時附近亦有機場巴士站,較為方便.

Lovely and caring staffs, good services, nice location, museums, good restaurants and bus / tram stops are nearby! Hotel room is clean and stylish. I chose the room with balcony feel like at home!!! Hotel also provide a welcome drink, free coffee & tea, and wifi is good too.

Staff was super friendly and helpful, beds were comfy and ac worked!

Lovely room with balcony in a side street quiet building, only minutes away from the Concertgebow. I loved my room and being there after a long transatlantic flight. A plus: the Nespresso coffee maker. Nice linens, comfortable bed. Small but very efficient bathroom. Close to a great bakery where I got the best bread and apple cake. I d stay there again in the future!

Hotel prático, funcional, com equipe gentil.

Excelente hotel boutique, perto da praça dos museus e da Opera. Estação de tram a poucos metros. Gostaria de destarcar o atendimento do Flávio, que foi um anjo para nós nesta viagem, além de ser um magnífico profissional.

The stay was nice overall. If I should say anything, it is that the room was quite small, also the bathroom which had a bathtub. We had a room with a balcony which I can recommend. It faced a very small back garden. The location was good, 2 mins walk to the tram.

Great location and very friendly staff. The rooms are small but the hotel is close to museums, dining and entertainment.

The hotel was conveniently located to the museums so an easy walk. The restaurants in the area were limited, but sufficient. Our only complaint was to arrive to discover a huge citywide celebration was during our stay and I felt we should have been advised ahead of our stay. We had tickets to at least 2 venues that we didn’t use because of the crowds.

Hotellin sijainti on loistava, lyhyen kävelymatkan päässä kuuluisista taidemuseoista ja Concertgebouwsta. Ratikkakin kulki ihan läheltä. Kuitenkin paikka oli rauhallinen ja yölläkin tuntui turvalliselta kulkea. Huone oli sen verran pieni, että oleskella voi lähinnä sängyssä, kun on kahden ihmisen matkalaukutkin, kuitenkin huonetyyppi oli "comfort", ei pienin mitä oli tarjolla. Meitä tämä ei haitannut, koska emme olleet Amsterdamissa oleskelemassa. Hotelli oli siisti eikä mitään ei-toivottuja hyönteishavaintoja ollut. Gluteenitonta aamiaistakin sai, aamiainen oli ok, ei loistokas mutta hyvä. Henkilökunta oli todella ystävällistä. Aamiaissalongissa oleilevasta söpöstä Bella-kissasta voisi mainita aiemmin kuin vasta kun huoneen on maksanut, jos joku sattuisi olemaan hyvin allerginen kissoille.

Jag och min man är mycket nöjda med vår vistelse på detta mysiga lilla hotell. Fräscha rum i ett vackert och lugnt kvarter. Nära till både kolletivtrafik, restauranger och mataffär. AC:n droppade vatten när den var på, något som åtgärdades sista dagen på vår tredagarsvistelse och vi fick gratis frukost som kompensation. Trevlig personal och söt liten hotell-katt som man ofta såg på den lilla innergården eller i lobbyn.

Det var lyhört på hotellet. Gästerna var tystlåtna men hördes ändå tydligt. Spårvagnarna hördes också, vilken en kanske får räkna med i centrala delarna av staden. Gratis kaffe och dryck i minibaren var ett plus.

The hotel is tiny but it is convenient. The services are good except the housekeeping. They left my room unlocked in one day. They threw our pyjama on the floor in another day. Also, they left their badge key under my back bag which I would think about the security issues.

Good breakfast, small and cozy room with tasty decoration. Front desk staff were super friendly and very helpful. Good location with tram station right in front of the hotel door. A great stay.

Great spot and friendly staff!