Grand hotel

Lovely traditional room and showerroom. Great bed and loved the port. Excellent TV sound and entertainment

Great place, easy to get around Cheltenham from

Staff were super helpful and polite.

"Everything was great. The only thing I would change is the order of the appliances on the shelf. The coffee machine is at the very top, and if you don’t know this type perfectly, you have to step on a chair to get it running."

Overall a very nice stay and glad we booked, lovely food and parking was ok, staff all nice and polite, small negatives were the beds weren't the best and had a split bed with lack of mattress protector so felt like you kept sliding down the middle of the bed in between the two single mattresses then water pressure on shower and toilet was making noises occasionally and sometimes would loose pressure altho didn't cause any major issues, also wish they had of put us on a lower floor and informed us we would be on a high up floor as there was no mention of this until we got there and luckily we had no mobility issues but I'm not good with heights and it is quite high up. Saying that we would return as overall we had a nice stay

Such a lovely hotel. The room (10) had a big wow factor. I forgot we were in a chain - the hotel and room have a proper boutique feel to them. I honestly can’t fault a thing about our stay and have already recommended to friends.

The most wonderful stay. Lots of attention paid to the small details, such as mini rocky road bites in our room on arrival. Would definitely return and recommend.

Absolutely loved our stay here! Staff were amazing and very helpful! It was a short 10 minute walk into town and property itself was just beautiful! Breakfast and dinner were delicious! Highly recommend!

Great boutique hotel near centre of town. Very friendly reception. Lovely bed. Highly recommended.

A brilliant place with excellent staff and a fantastic room

One of the best hotels and value for money.

Great stay thanks.

Delightful spot with well appointed room, amazing design and charming dining room and bar. Great stop on business in Cheltenham. Wish I had more time to enjoy the amenities. Will return!

After a two week tour of the Cotswolds staying in a different hotel each evening this one was an absolute standout. The welcome gifts were delicious. The service was outstanding really in every way. Topping everything was the exceptional dinner we had in the dining room. I will dine and stay here every chance I get. Do not miss it!

Super hotel

Great breakfast and bed

Very dog friendly. The food was superb. Fabulous location. Bathroom tired and hot water intermittent

Road construction surrounding this hotel is not their fault, but it is annoying. The hotel and all its staff were wonderful. Vegan breakfast was excellent. They called a taxi to bring us to Cheltenham Spa train station. We found the best restaurant named The Coconut Tree which is Sri Lankan, which we had never tried. It was walking distance, and there were numerous vegan delicious options.

Construction outside hotel