Grand hotel

An absolutely stunning hotel. The team couldnt have been more accomodating! I will definately be returning.

This is a gorgeous resort with a small number of rooms, beautiful gathering areas, a full bar, and a great restaurant with outdoor seating. When we arrived, Hannah greeted us and showed us to our room. The room was the best we have encountered in our many years of traveling. The room was very spacious and custom-designed with unique pieces. There was a well-stocked mini-refrigerator and other amenities. The bathroom was large, with a huge shower, double sinks, and a bathtub that could actually fit two people. We ate a wonderful breakfast and dinner at the restaurant, and enjoyed drinks in the outdoor sitting area, which is complete with a fountain. All of the staff was friendly, helpful, and professional. I want to give special recognition to Hannah, Tonica, and Matt.

Perfect hotel, great experience.

Great place - nice p

Hotel is in a great location, opposite the park. It is very stylishly decorated and the breakfast was great. The downside was that it was during the hot weather and the room was extremely hot, even though there was a fan in it. The windows only opened a little, probably due to safety reasons. It was nicely decorated and the bed was comfortable. Parking was quite a way down the road, but we were given a pass, so not charged. The garden was nice to have an evening drink.

We loved our stay at No. 38 The Park! As exhausted hikers who'd just finished a day on the trail of the Cotswolds Way, we were grateful for the no-hassle early check-in by a very friendly and welcoming staff member (who even carried our bags up to our room for us). The room was gorgeous: beautiful styling, comfortable king bed, park view, enormous bathroom, large bathtub. The location of the hotel is also very convenient, walking distance to the Brewery Quarter and tons of restaurants and shops. Definitely got what we paid for!

Beautiful room in a lovely hotel. Staff were attentive and friendly. Extra touches in the room like homemade biscuits and a little decanter of port were thoughtful and much appreciated. Really nice finishes in room and bathroom. Comfy bed and a fantastic fan for warm nights! Definitely recommend a drink in the courtyard. We'll definitely be back.

Delightful, full of character, lovely bar. Amazing breakfast. Good location.

Excellent hotel and staff

If you want to stay in a small characterful boutique hotel in a very pleasant area of Cheltenham then look no further. The hotel has a very welcoming feel and all members of staff we met were really helpful and pleasant. The hotel has a really lovely lounge area and if we were staying longer, I would have definitely used it as a quiet reading spot, likewise the small courtyard area adjacent to the restaurant. We stayed in Room 14 which was on the top floor of the hotel. As there is no lift, probably not the best room for someone with mobility difficulties as the stairs are quite steep, although this wasn’t an issue for us and the room was beautiful. We also liked the personal touches in the room of the port, biscuits and biogs of the main members of staff. But the stand out factor of our stay was the food. We had dinner and breakfast here and both were exceptional. I don’t normally have three courses but couldn’t resist the scallops with pea purée, followed by fillet steak and finally a rhubarb soufflé. Breakfast was also a triumph. So huge thanks to both chefs - you certainly delivered and we would definitely recommend you. All in all the hotel made our stay in Cheltenham and I would definitely recommend it.

The best hotel we’ve ever stayed at. Everything was above our expectations.

Great hotel. Clean and tidy and perfectly located

We were really impressed with this hotel. It has some lovely features and creates a warm stylish ambience. I slept really well in a very comfortable bed. One of the staff members rang to let me know the electric car charging space was available. I had excellent service from all the staff I came into contact with. Oh, and the food was excellent too.

Excellent hotel Well located Great breakfast and evening meals Good communal lounge areas Quirky specious room (double) Only downside was that we found the room very warm,(we had a couple of warm April days) there was a fan it didn’t really cool the room, just glad it wasn’t peak Summer. Limited parking onsite 4 spaces, but enough on street parking so no issue. Enjoyable stay overall.

Excellent location and friendly staff

The rooms were delightful and the food was great. My only complaint is that I left an item in the room and did not hear back from the staff if it was located.

Such a lovely room. The comfiest bed ever. Amazing duvet and pillows. Huge space. Quiet location. We didn’t eat at the property so I cannot comment on the food but the room was absolutely lovely. We stayed in Room number 1

Welcoming staff, fabulous room, good location near town centre but very quiet

Exceeded expectations!