Room location

The staff are amazing. Everything is so personal and heartfelt. This is third time staying at the hotel and every time I am impressed by the staff, their attention to the guests and all the details. It is absolutely an amazing place to stay. It truly feels like a home away from home.

Had a wonderful stay here. The room was

Excellent friendly amazing food great staff

Excellent. Customer service was incredible.

Really well run and well kept hotel. Food and gym are amazing too.

It's sad to have a poor to average service in Mandarin Oriental brand... only s couple of waiters were kind. Reception had a very bad attitude, concierge didnt have much idea of things, not the best experience in a hotel of such standards

Very comfortable bed, room felt a bit tired - stained bath & general older condition of facilities. Stayed in the four seasons in Riyadh last week, the rooms were much nicer.

Amazing

Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!

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Dated hotel. Spa and gym not updated in recent years

Luxurious hotel with friendly staff and great service

Súper !

I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down . Value for money also it is basically a nice hotel with no management

overall it's was fabulous ,they were generous enough to fulfill my request:).

They need to enhance the concierge services

سوء موظفين الاستقبال وعدم معرفتهم بالشغل

The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.

Staying was perfect and the staff was friendly.