The staff was nice for the most part, the woman in the breakfast area was a little rude(body languag and tone), told us we had to get our own drinks, yet she tended to the white people in a much nicer and catering way. She was a little nicer the next day. The bar tender in the evening was great! Front desk and even the pool guy was nice. They dont offer daily room service, you have to schedule it if you want it. It is in walking distance of the boardwalk and all the bars and restaurants around.