Highly recommended The waiters are so helpful and attending i spite of the too ma y guests at the same time during the meal time

Really wanted to like this hotel but absolutely not worth the money. I paid around $500 USD per night for a very small room with just breakfast included. I would have expected more from both the room and the hotel/service. The room: small, lots of bugs/ants, musty smell, uncomfortable bed, clogged sink, no hooks to hang towels. The hotel: i can tell they try to make it a good experience but it also fell flat: the pool water is very cold, and the floor is dirty with leaves. Limited pool chairs that get “reserved” and no beach chairs included. Limited towel service and a hefty deposit per towel. The worst part: on our last night the lights in our room would randomly turn on, waking up my entire family including our baby. This happened 4-5x at all hours of the night from 12-5 am. It was absolutely maddening and unacceptable. What made it worse is when we told the front the concierge yelled at us “what do you want me to do?!” No apology or offer to credit refund or make things right. So disappointed. Do not recommend this hotel.

Pros: very well situated on a beautiful beach , hotel is clean staff is very nice. cons : they surcharge everything, exp. For breakfast you have access to filtered water and coffee machine supper time they close them off with a blind and charge you for filtered water that they fill in a bottle from the same machine. I found that to be very cheap!!

It's was very no e place to stay with my family and son ,very family-friendly and all the places was very nice swim pool beach ect

Very nice property on a lovely beach.

Unser 1. Zimmer hat uns gar nicht gefallen (behindertengerecht und im EG, dunkel, keine Aussicht). Personal an der Rezeption zeigte sich sehr verständnisvoll und so konnten wir am anderen Tag ein anderes Zimmer beziehen, welches uns sehr gut gefallen hat. Vielen Dank!

Småt værelse og generelt kedelig mad til aften. Sparsom havudsigt.

Excelente hotel

En general, la experiencia ha sido maravillosa para toda la familia. Localizacion, servicios, equipo (destacar a Abril y Emma en el Kid's Club, a Sheila en Guest Services, a los segundos en el comedor) e instalaciones fueron de ensueño y volveremos al 90%. La nota mas negativa fue que aunque se anuncia aire acondicionado en las habitaciones, no lo tienen en servicio en esta epoca del año. Entiendo el porque pero por un lado se anuncia un servicio que no dan, y por otro lado hizo que pasasemos calor con lo que (1) no descansamos bien por las noches, y (2) la noche que dejamos la ventana abierta, amanecimos picados por mosquitos. Entiendo que por el dia no haga falta el aire acondicionado, pero por la noche era supernecesario y de alguna forma estropeo la experiencia. Otros dos detalles negativos. Al primero es que no habia desayuno take-away para salidas tempranas al aeropuerto - hay una zona con comida nocturna disponible pero ni habia cafe, ni untensilios para poder llevarselo (ni vasos ni emboltorios de take'away). Por ultimo, las camas eran demasiado blandas para nuestro gusto, aunque entiendo que es algo dificil de estar al gusto de todos los huespedes. A pesar de estos detalles negativos, la experiencia general fue maravillosa.

Guter Standort für Radfahrer

Hervorragender Service und sehr freundlich.

Väldigt rent och snyggt, mycket att göra på hotellet och fantastiskt goda bufféer.

Das Service Personal darf gerne etwas aufmerksamer sein. Zb bei neuen Gästen Getränke anbieten oder allen an Tisch Getränke anbieten und nicht nur ein Teil.

Wie immer war alles sehr gut

nice hotel. well maintained and friendly staff. as we went in february it was a bit cold and the heating system was not on in the room, It was kind of chilli in the room

Das Geschirr war teilweise dreckig

Essen und Strand war super

Pas assez de transat pour tous les residents Personnel à l'accueil ne parle pas francais ou anglais Pas de personnel pour prendre en charge les bagages Pas de place de parking réservée à la clientèle

Hotel was overpriced but our stay was in August so that may have something to do with the excessive prices. The hotel overall was unimpressive. It is a basic beach resort hotel. Food was usually buffet style and not appetizing. The rooms had mosquitoes. They were reasonably spacious and AC in rooms made it comfortable to sleep.

Positive: 1. Front desk service (thank you Sheila and Aurelia for great and attentive service to try to address my concerns). 2. Beautiful beach. 3. Walking distance to shops and restaurants Negative: 1. Rooms and housekeeping - very old and smelly rooms and dirty all around. Found dirty socks in our bed sheets that belonged to the previous guests- absolutely gross. We were left with ripped dirty towels after housekeeping “cleaned” our room. The smell in the resort area was so bad could not even sit and enjoy the patio 2. Food- egg shells in our scrambled eggs, frozen veggies served in the poke bowl (dinner buffet was good although incredibly busy- only one buffet for the entire resort). 3. The pool- so busy -not enough space to enjoy or find chairs. This resort is so busy even my kids were annoyed at how many screaming kids were there. Other than the beautiful lobby, the rest of the resort is old, dirty and smelly. This is at best 3* resort. I have stayed at many resorts in the Caribbean. Mexico, etc also stayed in other Spain hotels and resorts. This is the worst resort I have ever stayed at. I felt bad for the front desk staff who were wonderful and were dealing with different guests complaining as I was standing there. They should rate this a 3* so guests know what to expect. I had to ask to move to another Iberostar (Selection Albufera Playa- absolutely wonderful) and lost money (still waiting for one night’s refund) as staying at this resort was awful.