Small room, clean

浴室沖涼熱水不穩定，間歇性業變凍水令客人感到不適.

There's no lift and lots of stairs. I was assigned to a room in the basement the first night, the night lights didn't work. They sent in the maintenance guy, but he didn't have the parts to fix them. The door didn't lock well from inside, so I had to put a chair against it. It is unthinkable that they didn't check if everything works in the room before they make arrangements. I stayed in that room for two nights. Then they changed my room. Finally everything worked in the second one, but it's right below the sidewalk, so I had to keep the curtains shut all the time. I could hear people talk when they passed by. Some staffs are nice, some are not so nice. If you wanna stay in this hotel, you better request a room upstairs. If you have a big luggage, this place is not for you.

酒店房間雖較細,但很整潔。服務人員很幫忙及非常友善。酒店雖位於新城區,從火車站過來也不遠且道路寛闊,

飯店服務人員很友善，房間很乾淨，即使我們選擇地下室的房間也算明亮。飯店離巴士站很近，但走到Edinburgh Waverley大約10分鐘多，大致上是不錯的住宿體驗，飯店旁邊就有超市跟餐廳。

The location was excellent and the room was amazingly quiet

Perfekt beliggenhet da vi løp Edinburgh maraton. Også nært shoppingsenter, koselige kafeer, travel handlegater, restauranter og barer. Rommet var helt fantastisk! Stort, god plass, høyt under taket og et flott bad. Vi følte oss nesten som kongelige! De ansatte var veldig hjelpsomme, høflige og blide.

This property was very clean and the front desk staff were quite helpful, especially with handling our luggage.

The staff were very friendly and efficient at check-in and check-out. We had a cozy double room which is in the basement of the hotel. Smaller than a double room BUT still an excellent size, with a clean and well laid out shower room. There is no lift in the property, so there are quite a few staircases. I walk with a stick but found the stairs doable and on checking in the staff walked myself and my partner to the room. The Place is an excellent base for exploring Edinburgh. Easy to reach from either the train station or bus station.

Lovely big room, comfortable bed, powerful shower. We had an issue with the TV, no sound despite not being on mute. Reported to reception within an hr, around 13.00. Went out, returned around 16.00 still no sound. Reported again around 18.00 as we went out for the evening. Returned around 12 MN, still no sound. Disappointing we had no update or information on the issue, reported it again when we checked out the following morning.

Lovely large room, friendly stuff would recommend

What a lovely hotel. Beautifully decorated, with warm lighting and framed portraits of Edinburgh and Scotland’s literary greats - Ian Rankin, Val McDermid & Irvine Welsh lining the walls in the bar. The customer service was excellent, with staff greeting us warmly and offering quick, attentive help - our room wasn’t ready (we were a couple of hours early, so they held onto our bags & took them up to our room whilst we were out and about). The room felt spacious and comfortable with crisp linen, not too many cushions & throws - and a calm, inviting atmosphere. We’d definitely stay here again (although we’d ask for a room on the first floor - those stairs were a full work out for oldies like us!)

Ett av de tre bästa hotellen jag bott på. Enorm konfortabelt rum. Hjälpsam personal. mycket välplacerat för min vistelse.

It was walkable from the train station. They held our luggage after checking out so we could see the sights before hopping on another train

The staff were very helpful with our luggage. We left it with the hotel as we took a couple side trips. We would recommend this hotel. It is quite close to the train station and the bus station.

Rent och välstädat rum, bra tryck i duschen även på fjärde våningen. Fantastisk frukost, både det varma man beställt och den kalla buffén. Man fick leta efter personal i baren om man ville dricka något, inga gäster som hängde där under vårt besök. Vi missade att det saknades hiss när vi bokade så det var god motion och man ville inte glömma något på rummet när man gick ner.

Na

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Had a lovely stay. Staff were friendly and room was spacious and comfortable. Would definitely return

Great location and staff... My small room is perfect for a solo traveler... very clean and breakfast was top shelf but extra. No elevator or AC, which was no big deal for me but keep that in mind if those are things you need.