I really wanted to support a local business, but this whole stay was bizarre and inhabitable, I would not recommend booking unless some serious refurbishment has happened and this should be taken off of hotels.com as a option. Upon arrival the pub was locked so we had to wait around for this to open. The pub needs some serious renovations and a lot of garbage was laid around the outside area, including a TV cardboard box stuffed with rubbish and litter all around the back entrance. We were then shown to our room and went through a corridor full of random stuff such as picture frames, dog leads, washing baskets, toys etc. When we were shown to our room, which the guy mentioned had an extra single bed in because a desk was there before but broke so they have put a bed there for now... the bed had random tv boxes and wires on it in a pile. In addition to this, the walls were dirty, the bathroom stunk with a macerator in it which didn't flush properly, thank god the window was open for the smell which was unbearable, even if the window was wedged open with a dog toy. This window also had a glass pane missing so even if we were to put the window up we would still have a breeze/if it rained we would have been wet as the bed was right in front of the smashed window. The bins in the bathroom weren't emptied prior to us using the room. The tea and coffee station also had a half dismantled lamp on there with a lightbulb half out a packet.

Was overpriced for a very basic room that was noisy up until the pub had shut (I realise the rooms are above a pub but I stayed in another pub BnB the night before that was a lot quieter). Breakfast is extra on top of a high end price for this type of accomodation. Staff were helpful. So it gets an OK score rather than anything higher.

Very clean room with plenty of tea making facilities and lots of hot water, fluffy towels and a comfortable bed. Helpful full length mirror in bedroom. Some of the communal areas look a bit tired, but staff welcoming and room was great for my needs (staying overnight in area ready for family get together). Great location for Hythe and walk along seafront short drive away.

Friendly staff, convenient location from Port Lympne, not far from town centre, sky tv. However, very weak WiFi, room very small and needs some TLC. Was handy for the night but glad I used my Tesco points and didn’t spend my money. I think from other reviews it has just been taken over, so will be given a makeover soon.

Perfect place to stop over prior to ferry or Chunnel crossing. Not too far to walk into town although it’s uphill all the way back. Friendly staff and very welcoming.

Hotel was in the last few days of ownership before handover to new owners. Old owners were pleasant enough, but I felt we got the minimum acceptable service. We had stayed twice before, but it made no difference. Minimum acceptable service means Average Star Marking.

Had a twin bed room with my daughter for 2 nights. Room and beds were ok and in a quiet area apart from a few other guests who were quite noisy. Bit disappointed that the kitchen was not in use as we had a very long journey. Staff were very nice and helpful

Arrived to find there was no food available at the hotel. Nothing to communicate this beforehand. There was also no WiFi and no communication about this beforehand either Macerator in a few of the rooms too so super noisy not just ours but everyone else's at all hours especially with the early start we had the morning afterwards

I need to start with the fact that the property has only been taken over in the past week but they did said they had managed to clean the room Arriving at 6.30pm we were told that there was no kitchen service, no chef and they could get us a continental style breakfast in the morning if we chose. Asking about eating that evening they said most places closed at 4,5 and 6 on a Sunday and didn’t recommend anywhere to try Taken to the room via creaky and dusty corridors we entered our family room with en suite macerator plumbing The room had spiders in the corners, un ironed bedding, fusty towels, some of the ceiling hanging down and cobwebs on the wall ( the bed was very comfy) At 5am the room began to leak and dripped for 1 hour leaving a big water mark No- one could flush the toilet in the night as it made such a loud and long noise In the morning we tried to find someone to tell but only the cleaner could be found and she said she would tell the manager When we arrived they took our £110 payment and must have known some of these issues We wish the new owners well with their renovations but they should not have opened this early or if so, adjusted the price accordingly and thought of solutions to offer to solve guests problems ( they did say we could order a takeaway!) We will not be staying again or recommending it to anyone else - Sorry

All round good and set in a lovely and interesting village very close to the Shuttle terminal.

Property in poor repair and gardens overgrown and not looked after Food very basic The bar shut at 20.30hrs after the locals left, asked to have our drinks in our bedroom and made feel uncomfortable until we finished our drink

Great stay and lovely food.

Comfortable stay in good location. Hospitable and friendly.

The hotel is very tired, it needs a lick of paint everywhere. All of the staff kept saying how busy they were but the hotel didn't look busy at all. The beds were uncomfortable, the shower is tiny and the bed for my daughter had no headboard. We were asked if we wanted breakfast, I said I don't know yet and I was told that I needed to make a decision straight away.

This small hotel is clean and friendly. The food is all freshly prepared and cooked for each order. It was very tasty and well presented. Owners and staff are friendly and welcoming. They also welcome, for a small charge, well behaved dogs which is great if you own a pet that you cannot leave at home with someone else. Our little dog loved the area and there was a nice walk close by.

Property upgrade in progress. Accommodation fine. Pub area very welcoming. Good English breakfast. Lovely hosts.

Ok, but a very cold room

Owners very welcoming and accommodating. Rooms clean and pleasant. Great food. Great real ales and cider.

Shabby hotel, old fashioned room, horrible bathroom. NOT as photos suggested! No food. No parking. No wonder the pub was empty. Shan't go there again despite proximity to Le Shuttle.

A two night stay away. The room was a nice size. The carpark is shared with village, so the first night we had to park on the road. The checking in times are strict, as the bar/ pub closes.