We booked a sea view room but did not receive one. The view from our room was far from what was promised and certainly not reflective of a 5-star resort. It was a view of trees and a volleyball net. At check-in, the staff positioned our room as a “free upgrade,” but there was nothing upgraded about it—the view was worse than the standard rooms with no sea view. We had to request to be moved. We also requested a king bed, but were given two doubles pushed together. The food options, especially at the snack bar, were very disappointing—limited, often unavailable, and the quality was closer to movie theatre food than a luxury resort. Between 4-6pm you can’t get food anywhere other than room service. Poolside drink service was nearly nonexistent and very slow when available. The overall property did not meet 5-star standards. The hallways were hot with no air conditioning (only in rooms), the brown carpets were heavily stained, and the attention to detail across the resort was lacking. Although they did a good job with the renovations in the lobby and good onsite parking options the hotel didnt wow us. This is definitely not a true 5-star experience. I’ve stayed at many 5-star resorts, and this doesn’t compare. At best, I would rate it 3.5–4 stars. If you’re looking for genuine luxury and service, I may recommend looking elsewhere.

No blow dryer. Otherwise it was good.

Big spacious property - does not feel crowded Rooms are big and space, although the carpets need replacing. Good pool for kids, good to have an indoor pool too! There was a gym but we didn’t utilise it. Very close to the beach, and easy access to board walk that takes up right up to the Marina. Breakfast and dinner was buffet style and plentiful, however disappointed with the quality - tastes average, food was luke warm eg taco shells were soft. Dinner started at 7.30pm and breakfast at 7am which is a bit late for us with a toddler + with jet lag. Reception was casual. Would be nice to be oriented to the hotel by reception staff including activities that are on. Only found out about the activities on a board near the restaurant which is 1 level below the reception.

El hotel es excelente como se puede esperar de la categoría que tiene pero lo que realmente resalta del mismo es un servicio estupendo. Nos resolvieron cualquier duda al problema de manera inmediata.

Stairways and hallways had food lying on the floor for days. Neighbor’s room service food sat outside their room for at least 24 hours. Hallways are carpeted and smelly and hot. Staff was unfriendly (especially at the pool) and u helpful. Hotel was oddly designed and difficult to get around. Our room had no light in the toilet area and also no privacy for people using the toilet or the shower (they both had the same door!) Definitely not a 5 star facility.

We stayed at Iberostar Lagos in late July with our extended family — 8 of us, including grandparents, kids (ages 7 and 9), and adults with different dietary needs — and it exceeded expectations. The location is unbeatable: right above Meia Praia, with stunning ocean views and easy beach access. You’re close enough to enjoy the energy of Lagos town (just a 5–10 minute drive) but far enough to feel relaxed and quiet. Rooms were modern, clean, and spacious. Loved the water stations all throughout the hotel. The staff was absolutely fantastic!!! Carolina, the manager, was always available and helped us with restaurant recommendations and planning our day. Top notch! Ismael and Anna were excellent from the check in process to any questions we had in between. Paulo and the entire bar staffed attended all our drink needs and were very friendly. The kids loved the kids club and the staff there (2 lovely ladies). Breakfast buffet in the morning was lovely. Shalini at the egg station was extremely nice and a great chef. Service was friendly, and the hotel had a mellow, unpretentious vibe. The pools (indoor and outdoor) were clean and not too crowded, and our kids loved taking a quick dip in the mornings. Iberostar Lagos hits the mark. Would definitely return!

Super beautiful place. Great staff. Close to old city.i would definitely recommend.

My husband and I stayed at this hotel for 4 nights and had a pleasant stay. We are giving it a

Terrible. Check-in got delayed 1 hour. The room was luterally so wet. Water was everywhere.The staff was unprofessional. Everything was so awful. The pool warer was so cold. Gym almost got broken. Do not stay here and waste money. 한국분들 절대가지마세요. 돈 버립니다.

Beautiful hotel and great location.

The Weather was cool at this time of year. Still a beautiful place to visit

Well maintained. Close to beach.

From the moment we checked in to the evening we checked out, the room was beautiful and kept well. The food, staff, and facilities were excellent. Would 100% return

Property well-maintained

The staff was welcoming, the room was comfortable. We had dinner one evening at the restaurant , the food was good and there was a lot of choice. I was disappointed that there was no hot tub on the property. We were looking forward to use the indoor pool thinking it was warm… The carpet is getting outdated. Overall, we enjoyed our stay and loved the evening entertainment.

This hotel was very beautiful. Overall the staff were very friendly and the facility was great! I loved the fact the hotel provided fresh filtered water for the guests. The night entertainment was very good. The breakfast had very good selections. The dinner food could improve. Overall my family and I had a great experience at this hotel. Thank you!

Great hotel

We loved the music, entertainment, beach, and staff. However, please lower the lighting in the buffet area for dinner. The food was excellent, but we felt like we were we were eating in a cafeteria.

Hotel impeccable. Chambre propre, confortable, jolie. Vue mer splendide. Repas variés et de qualité. Emplacement ideal.

Vue sur la mer incroyable,