The 5-night stay was overall comfortable, although there was an issue with controlling the temperature of the hot water shower. It would occasionally become scalding during showers. It would also be wonderful if breakfast could include some fruit. Other than these minor points, it was a delightful stay. When we arrived in the late afternoon, the reception gentleman kindly helped my daughter and me carry our luggage to the room on the 2nd floor.

Beautiful old pub, in the centre of town and a short walk from the Kingsholm. With it being old, it was a bit run down and there was no air con on a very hot night. We had the windows open but they backed onto a delivery area, so we had trucks arriving in the morning waking us up. Staff are friendly and helpful

Cheap room so what do you expect. Get what you pay for. I booked midweek so meet up for a friend in Gloucester for a curry & a few drinks. Room adequate & fine for the price, but not somewhere to bring a partner!

Perfect location in Gloucester. Sure it’s not the most modern hotel but perfectly suitable for sleeping in. A bit smell of smoke from the street. Breakfast fine. Staff helpful.

Wow - never been greeted like that before - maybe they just had a bad day - we left

Set right in the centre of the City, a great place to stay. The floors are wonky, but then after 500 years that's to be expected and it has great character. Second time I've stayed there. It's so convenient and full of history. Love it.

Shame the place is in such a state no maintenance done qhat so ever

Very enjoyable stay. Lovely breakfast. The age of the building come's with quirky slopes and creeks in the bedrooms but it's all part of the experience of staying in such a historic building

Very steep stairs to climb the room was very stale had to open all the windows and let all the flys in the bathroom door kept sticking so it was best to leve it open the breakfast l can't moment on as I wated for 15 minutes for someone to take my order I got board I went somewhere else and had my breakfast when I got back anhour and a quarter later after having breakfast and a walk around the town the three people that sat down after me were still in there having their breakfast l was so disappointed it's gone so down hill since I last stayed there

Great position for town centre, train station, quays & bars & restaurants

Enjoyed my stay, I think I should have gone for a bigger room, my single room was devoid of character , no plug in the sink, shower control was not in good condition. The hotel itself is lovely, friendly staff and delicious meals, would definitely stay there again.

I had to move through in the middle of the night because there was noise next door from an extractor fan in another guest room. The Knight water was very helpful and found me another room.

TV didn't have signal and room could do with an update. Couldn't find anyone for breakfast but none of that mattered. We had a clean comfy bed in an amazing piece of history. Its great value for a room smack bang in the centre. This was my 3rd time and im still amazed that this hotel has retained so much of its architectural history particularly in the courtyard and Tudor landings.

When I checked in, I was given a room that was already occupied by someone. I walked into this room, using the key I was given and interrupted a couple who were asleep in the room. Not a good start. I was then given an alternative room, after further confusion. The second room was musty and slightly dirty and unclean. I have now returned from the stay and I am covered in bed bug bites, owing to the room I stayed in, despite my best efforts to limit contact with the linen. I have over 50 bites on my body. Do not book this property, despite its alluring affordable price.

Det er et meget hyggeligt sted set udefra, men jeg var skuffet over værelset. Der var koldt, wifi virkede ikke og det lå for enden af en smal gang med udsigt udover baggården. Det lignede slet ikke det enkeltværelse, der er vist på billederne. Der var rent, men tapetet hang i laser nogle steder og dyne og puder var ikke godt. Personalet var venligt og det var en fin pub med udmærket mad.

The building is amazing, dating from the 15th century, it looks fantastic from the outside and the public areas are lovely and well maintained. Unfortunately I can't say the same for my bedroom, where the wallpaper was splitting away from the walls and ceiling in many places indicating damp issues, or at the very least that it hasn't been redecorated in a very long time. The TV didn't work (no signal) and the bed was painfully hard. Despite the delightful features, I wouldn't recommend this hotel sadly.

Did not get the room we booked. Told Mia truths by 3 members of staff. Told the room we had booked was having maintenance carried out. But someone else was actually in the room

Great staff

Lovely room, gorgeous old building, staff very friendly and helpful. We loved the historical documents framed around the rooms and building! The outside stairs were a little treacherous as it was raining but there were handrails.

Great spot indeed.... Charming historical hotel..