放在公共冰箱的食物被偷了兩次。環境算整潔，前面有公車站牌

I stayed at Pavillon Lacerte, which is a great choice for one-two travelers. The room is very clean, quiet, and comfortable. Please be noted that the Pavillon Lacerte is 10-minute walking from the check-in reception.

Helpful staff and nice environment，enjoy the stay.

Petit prix et facile d'accès

Looked nothing like the pictures. Similar to a prison cell. 80$ for this room with no bathroom is crazy. It was about 30degrees. We left and got another room in a hotel.

Clean room and helpful staff. Maybe it will be helpful for marketing purposes, however, that the actual "residence" is not the tall white building that is shown in Expedia pictures. Rather, the actual hotel/residence is a small beige building next door. I entered a wrong door that led to a cafeteria. Luckily, a friendly staff physically accompanied me to where I should go. So please include a picture of the small building in your advertisement. Otherwise, good stay. Thanks

Très bien

Excellent pour rapport qualité/prix Les matelas seraient à changer pour confort Pas de climatisation Accès à cuisine communautaire mais pas de vaisselle/articles de cuisine disponibles. Accès à la salle de jeu:ping pong, billard. Stationnement payant mais prix plus que raisonnable avec rabais, 5-7$/jour.

simple mais efficace

Chambre pratique et endroit tranquille. Une cuisine commune et des aires de repos spacieux sont disponibles et bien utiles. Transport en commun accessible. C'est super!

침대는 예상 했지만 조금 부실함 쿠션 안좋음

The price is good.

C'est un logement propre. Par contre, les employés ne donnent pas toutes les informations notamment les coupons de réduction pour le parking. Parce que l'information sur le parking payant ne m'a pas été donnée, je me suis retrouvé avec un constat d'infraction de $93. J'ai écris au responsable des résidences de l'université Laval sans aucune réponse. Assez décevant pour une institution qui loue des chambres d'hôtel sans former le personnel à la qualité de services due aux clients.

The facility did not provide what was publicized (served breakfast), and then the staff confirmed the kitchen was available; however, no cooking utensils and dishes are provided. As for parking, the staff provided useless information on payment and direction on how to get to appropriate accommodation building. Also, no check out instructions were provided. As for the room, there is no ventilation and AC. The bed is super soft as it is a folding cot. The single male shared bathrooms for the entire floor was located almost 50m away.

Excellent rapport qualité/prix. Il faut prévoir payer le stationnement en plus!

La machine à café contenait un restant de liquide d'un invité précédent. La télé n'avait malheureusement que 7 canaux, contrairement à la chambre de la semaine précédente qui avait un nombre impressionnant de canaux disponibles.

La chambre a atteint les attentes. Propre et confortable. L’attente pour faire l’enregistrement a été très long. 25min au téléphone à attendre d’avoir la ligne pour pouvoir accéder au bâtiment pour ensuite se rendre au comptoir d’accueil. Je vais y retourner quand même étant donné le bon rapport qualité-prix, mais j’espère que l’accueil sera plus efficace la prochaine fois.

Poor communication and management. I was given a parking discount code, but it doesn't work on the app and the QR code. The lady at the front desk doesn't know what to do, and I called the app's customer service, they also don't know. So I had to pay the full price. The second day, another person at the front desk told me that I need to pay at the machine, but there's no machine at the parking lot. The machine is actually at International Center, which is a different building. Took me at least 3 trips to the front desk to sort this out. Oh, and the front desk is also in a different building. The room is clean, but small and a bit cold. The portable heater in the room is broken. Called room service, she asked me to drive to front desk to get another one. When I got there, the front desk is already closed. The next day, front desk told me that room service will handle this. Oh well... Will NOT stay here again.

Room was good, just very small bathroom and uncomfortable shower that had green shower tip. The rest room seemed clean and warm. Staff was fine, we were glad they worked till 11 pm. They spoke both French and English which is a big thing for Quebec City. We had issues with the cards accessing the campus area as the front desk person didn’t set fully up and we almost spent Christmas Eve on the streets, but likely we got helped by students staying on campus ( huge thanks!). It’s a decent place to stay a night or two, we stayed four. Transportation around was decent and you could use the tunnels to reach to the bus stop, we just didn’t know how so walked. Safe area and quite around. It was only loud in the room at nights when someone talked loudly on the phone at 2 am. In general good for a short stay!

C'était tellement froid. Qqun est venu voir le premier soir, à confirmer qu'il fedait froid, nous as dit je vous reviens, on est parti 2 jours plus tard sans aucune nouvelle. C'est vraiment platte parce que sinon c'est un excellent endroit.