房間溫泉好舒適，職員非常友善，晚餐很好，早餐的自助燒魚好特別，整體都很好

房間私人溫泉浴池很舒適，向湖景。 早晚餐非常豐富，尤其是早餐，有燒海鮮，十分驚喜。 職員態度有禮，下次有機會會再入住。

Hotel style onsen resort. Public hot spring pool is good, and in-room onsen bath with open view. Location next to the main road and you can find convenience store and restaurant nearby. This hotel will be in my re-visit list.

Must get the dinner. Good food and service.

職員親切，房間整潔，整體可以

房務很好，設施很不錯，溫泉超棒，餐點也不錯，服務人員很好。

服務很好

乾淨的客房 服務人員親切 設施很棒 早晚餐也都很豐富

環境優美 服務好 早餐非常好吃

Wonderful room and view,staff are friendly，the food is also delicious! The onsen is a bit small but still prefect

地方乾淨、職員有禮、裝修漂亮

服務良好，房間清潔衛生

早餐選擇一般, 晚餐非常出色

Very nice onsen experience! Descent dinner and breakfast!

可以浸住温泉睇琵琶湖景，超正

房間私人溫泉窗戶不夠遮掩，露台同浸溫泉的窗邊有很大空隙，在樓下的行人很容易偷窺，私隱度很低！酒店方面請作出改善。

服務一般

湖邊酒店，餐飲良好

Kaisei Dinner is excellent

Nice place to stay but the food was not as good as I expected