Etzel
家庭
2.0
/10
评论于 14几周前
Expedia Group verified review
This hotel is a scam. I reserved it for one night, my passport got stolen and I needed a place to stay for the night to resolve the issue. I booked the hotel through Expedia and when I arrived I showed them my American ID, picture of my passport and explained in detailed what happened and they could not care less simply denied me check in and proceed to completely ignore Expedia when they tried to contact them to help me out or even issue refund to allow me to book somewhere else, they just kept my money and moved on! There movers and cheaper a hotels closest to the Main Street. I ended up staying in Apartments Sal Rossa where they helped me out and let me stay for the night with no issue even though they have a 3 night minimum stay.
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