Room was wore out and with scratches all over the floor. Frame of bathroom door was out. Poor property maintenance. Mini bar not operational - refrigerator not working.
Breakfast buffet service was slow and not very friendly. They seemed to be understaffed. Reception personnel was good and friendly.
Maria
朋友和家人
10.0
/10
评论于 16几周前
Hotels.com verified review
Very nice hotel, and well situated. The staff excellent.
Joan
休闲 双人入住
10.0
/10
评论于 19几周前
Expedia Group verified review
The restaurant in the hotel served an excellent buffet breakfast. The dinner was absolutely delicious.
Sanjeev
休闲 双人入住
6.0
/10
评论于 19几周前
Expedia Group verified review
Fantastic location. Right next to plaza Mayor and other main attractions. An old beautiful building. Breakfast was good.
The rooms are run down. Not well maintained. Curtains are not hung up properly. Sliding door to cupboard was stuck. Also hot inside.
Needs refurbishment
Mark
10.0
/10
评论于 21几周前
Hotels.com verified review
A beautiful hotel in an historic building just a short distance above the Plaza Mayor and away from the hubbub of that area. The staff were particularly pleasant and helpful. The updating of the hotel retained just enough of the quirkiness of the original building to give it a real sense of place.
Louise
10.0
/10
评论于 22几周前
Hotels.com verified review
An overnight stay on our way north. Very good location in the Old Town. Nice building with very spacious and comfortable room
Heather
休闲 家庭
10.0
/10
评论于 22几周前
Expedia Group verified review
Beautiful property. Super nice people. Excellent breakfast. Close to everything
Chenmin
休闲
10.0
/10
评论于 25几周前
Expedia Group verified review
Una estancia maravillosa, además nos hicieron un upgrade de la habitación
Ana Pilar
休闲 亲子同住
10.0
/10
评论于 33几周前
Expedia Group verified review
Situated steps away from the Plaza Mayor,
Raymond
休闲 双人入住
10.0
/10
评论于 36几周前
Expedia Group verified review
Perfect hotel in a great location
Yanko
休闲 双人入住
10.0
/10
评论于 36几周前
Expedia Group verified review
Good
maria
休闲 双人入住
10.0
/10
评论于 36几周前
Expedia Group verified review
El hotel queda dentro de un palacio muy bonito y bien conservado. Está muy limpio y a pasos de la plaza mayor. El personal muy atento y amable. Buen desayuno bufé.
Verified traveler
8.0
/10
评论于 38几周前
Hotels.com verified review
Loved the hotel though the eco friendliness left me too hot to sleep comfortably at night. Had to open the window and receive the fresh cooler air in order to sleep.
Eric
休闲 双人入住
10.0
/10
评论于 41几周前
Expedia Group verified review
Excellent location and very good staff, we travelled with our dog and had an amazing stay!
Paulo
休闲 家庭
10.0
/10
评论于 42几周前
Expedia Group verified review
OMG , one of the most beautiful hotel I stayed in a long time accompanied by this unique town , going back to the past,,
Service , restaurant, front desk assistant 100
Catharine
10.0
/10
评论于 42几周前
Hotels.com verified review
Lovely hotel, with everything we needed. And actually fairly easy to find with GPS guiding us. We pulled right up in front of the hotel, unloaded our bags and checked in. The front desk gave us directions to off-site parking, and it was only a 5 minute walk back to the hotel. It was a very easy process. Dinner at the restaurant was amazing. We only regret that we were not able to stay longer than one night. The hotel's location in Caceres was great, with all kinds of streets to meander and explore.
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Tobias
休闲
10.0
/10
评论于 44几周前
Expedia Group verified review
Lovely place
Anthony
10.0
/10
评论于 44几周前
Hotels.com verified review
Great location, very central and a short walk to all the local sights.
Very nice room, lovely friendly & helpful staff, superb breakfast as with all NH hotels.
Could not fault.
Lisa
10.0
/10
评论于 47几周前
Hotels.com verified review
Excellent hotel, the staff were helpful and friendly. The rooms were clean tidy and good size. The hotel was beautiful lovely location, beautiful restaurant with excellent food. Please note you can’t park at the hotel but this wasn’t a problem. Would highly recommend this hotel.
Edgardo
休闲 家庭
8.0
/10
评论于 50几周前
Expedia Group verified review
Great location in front of a plaza. We didn’t like the ‘superior’ room with a small window and steel bars, we were expecting to get a room with a balcony and exterior glass doors.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia